Akins Ford Dodge Jeep Chrysler Auto Repair Service

They continue to give vehicle back to me with the same issue it has came in for and this has been going on for a little over 2yrs now since I purchased the car. Picked up on a Sunday and car went back into limp mode on Wednesday and Thursday following still on same tank of gas. I asked to out recorder back in to verify the repairs actually worked this time to prevent the constant crap shoot in the dark. Told it was in another vehicle so now I feel like you moved on to the next job before completing the work on mine and verifing the properly thay that was the root of my problem which it was not so here we go again. My car has the systems mentioned in the class action lawsuit on this vehicle from year 2017 to 2021 you keep attempting to fix and cant and star keeps giving you bad recommendations to let me leave in harms away which in turn looks bad on you amd the service provided. Certified techs haven't been able to fix in multiple visits for same reason how many time do we continue chasing this ghost before calling it what it is 100% defect you can't fix or find. How much time have we all lost dealing with these issues. He'll we replaced a sensor twice instead of looking deeper like what is the sensor monitoring or what made it happen again so soon after being changed. All the recall issues were supposably preformed before I purchased the car. Everywhere I look the those repairs were suppose to fix the issue im still currently having is there no info about the on the service bulletin. The recorder data sent to me doesn't show it recorded accelerator pedal position nor speed. I dont see where it entered limp mode all 7 times. Looks to be partial data it doesn't even show mileage

Everything went as planned no problems

Thank you Ashton for all of your hard work and awesome job, appreciate you and your staff in the service department thank you so much for.

Vanessa was very sweet and helpful. She kept me updated about my jeep and answered all my questions. Although there was no diagnosis or service done on my jeep I still really appreciate the kind customer service. Thank you

Jonah was very kind & helpful.

I am in the dark about my recall. I got the notice. Is my ford app. Did not understand why I have to send a picture of my trucks door sticker and odometer when Akins could have pulled all that data off my app. Need to be better informed.

It’s a pleasure to do business with Akins Ford. Thank yall

Rudy was very helpful, and kept me up to date with my car repair, best service ever

Great service as always! Came in as a walk in for an oil change. Was in and out in an hour. Very clean waiting area with enough amenities available to make the time you wait pleasant.

Mike, thanks for a job well done. Everything was explained before and updates during the repair. Work was completed on time and as promised. Thanks for giving me good reason to continue my long relationship with Akin Ford.

In and out much faster than I expected

Excellent customer service !!

Ashton was awesome!!

Outstanding service! Quick in and quick out. 10 times better than other Dodge Dealerdhips!! My go to Dealership from now on. Great job from ****!

She was great!!

Thank you

Great service and quality work

Rudy was outstanding. Did everything he said he would do!

Quick and easy!

Russell did a great job of getting me in and out through the express oil service. He’s going to be a great addition to your company.