Matthew Phillips was very professional and helpful
8/24/2025
Christopher B. VERIFIED CUSTOMER
Matt was great to work with on the PM service I requested.
8/24/2025
Morris H. VERIFIED CUSTOMER
No breakdown of cost of service - just one very expensive charge. How much was labor? Materials?
8/24/2025
William M. VERIFIED CUSTOMER
Jaylynn was excellent in every way.
Hope to work with her every time I go to the dealership
Very respectful to the elderly!
8/24/2025
George D. VERIFIED CUSTOMER
Great service and communication
8/24/2025
Harold B. VERIFIED CUSTOMER
She was very professional and called when she said she would with updates.
8/24/2025
Karla E. VERIFIED CUSTOMER
Jonah was very helpful and transparent about what was needed to repair all the issues with my 2020 Escape. He is a great asset to your company.
8/23/2025
Michael S. VERIFIED CUSTOMER
Fast service in and out
8/23/2025
Peggy B. VERIFIED CUSTOMER
Happy only minor issue
8/23/2025
Charles G. VERIFIED CUSTOMER
Rhey were polite and to the point. Everything i asked them to do hot done in a timely manner!
8/23/2025
Ronald S. VERIFIED CUSTOMER
Russell is awesome! Professional, responsive, empathetic!
8/23/2025
Darius A. VERIFIED CUSTOMER
Thank you Ford
8/23/2025
Jason H. VERIFIED CUSTOMER
**** was a complete professional. He kept us updated and stayed on top of everything. Turned a bad situation into a pleasant experience Great job ****!
8/23/2025
Maria T. VERIFIED CUSTOMER
Rudy was very polite and helpful, no one tried to predate me
8/23/2025
Lyle B. VERIFIED CUSTOMER
Russell did fine.
8/23/2025
Carlos C. VERIFIED CUSTOMER
Excellent service and communication from the team. Always appreciate Akins Ford Service Department.
8/23/2025
Chris A. VERIFIED CUSTOMER
Ashley Wagner provided the best customer service I’ve had so far at this location.