I was not provided a written estimate on the backorder part (ABS module), and any confirmation that the part was ordered for me. I messaged the advisor after vehicle pickup, and no response.
8/27/2025
Jeremy W. VERIFIED CUSTOMER
Jonah was great to work with and kept me up to date with all repairs and all processes my vehicle went through while in the shop.
8/26/2025
Logen R. VERIFIED CUSTOMER
Ashton was awesome! He made sure everything worked well and was very efficient!!!
8/26/2025
John D. VERIFIED CUSTOMER
Excellent experience
8/26/2025
Bobby T. VERIFIED CUSTOMER
Great experience, from start to finish!
8/26/2025
Dan B. VERIFIED CUSTOMER
Very friendly and professional. Had me out in 45 minutes. Well done!
8/26/2025
Charles S. VERIFIED CUSTOMER
Thank you for being so helpful and nice.
8/26/2025
Jessica H. VERIFIED CUSTOMER
Kati was and continues to be amazing at her job! Communication is always great! She always takes her time to make sure that all concerns are addressed and taken care of!
8/26/2025
Rachel R. VERIFIED CUSTOMER
Job well done
8/26/2025
Thomas C. VERIFIED CUSTOMER
EXCELLENT EXPERIENCE!!
8/26/2025
James H. VERIFIED CUSTOMER
Very organized perfessiona service.and wonderful host that was so perlite with a wonderful smile, that said,"I am delite you are here, how can I help you? And at the end with the statement, " We appreciate your busines, please comeback again." Serviceperson was perlite and very perfessiomal.
The service very courteous. The service quicker than estimaI like
8/26/2025
Patsy L. VERIFIED CUSTOMER
I cannot say enough good things regarding the service provided by Ashton Faircloth. We have been so pleased that it is my intention to write a letter of commendation about Ashton.
8/26/2025
Pamela B. VERIFIED CUSTOMER
Mike **** was very nice and knowledgeable. It was a pleasure doing business with him.
8/26/2025
Terrell A. VERIFIED CUSTOMER
Very nice and informative.
8/25/2025
Eric T. VERIFIED CUSTOMER
Great service
8/25/2025
Scott P. VERIFIED CUSTOMER
Erica always seems to be able to fit me in. I appreciate that as I am as small of a small business that can be and I depend on this truck for my business.
8/25/2025
Linda T. VERIFIED CUSTOMER
Mike was very nice when I pulled in and took information…
Then the check out young lady was very nice and helpful to and even walked out to my car with me to make sure settings were as I brought in… and she was able to get taken care of for me.
I have a factory recall the young lady advised me of that I thought was taken care of last time there but still showing so said could get done next time just remind them when making appointment as I drive to property some 50+miles for your service because I like to bring it in.
Thank you ????
8/25/2025
Timothy R. VERIFIED CUSTOMER
Vannesa is professional, keeps me updated as needed, makes sure the work is preformed in a timely manner, and exceeds my expectations.
8/25/2025
Liju K. VERIFIED CUSTOMER
Thank you for taking care of the issue with my car and keeping me updated on the status.