I expected daily communication on the status of my vehicle even if it was by text message. I had a Tuesday appointment and received an update on Tuesday afternoon but didn’t hear back until I called on Friday.
Everything else went well besides the lack of daily communication with a status update.
4/13/2024
Chris M. VERIFIED CUSTOMER
Adrian is always helpful and great to work with.
4/13/2024
Aylssa U. VERIFIED CUSTOMER
Excellent experience! We appreciated the description of services and updates. Thanks!!
4/12/2024
Leah T. VERIFIED CUSTOMER
Great Service Advisor!
4/12/2024
Victoria V. VERIFIED CUSTOMER
Adrian is absolutely amazing, always taking care of my needs and making sure everything is addressed before I go.
4/12/2024
Enrique P. VERIFIED CUSTOMER
Adrian J. Bueno did an awesome job. Was greeted in a timely manner. His customer service was awesome. I love going to Selma Kia to get my car serviced.
4/12/2024
Lisa F. VERIFIED CUSTOMER
Adrian did an awesome job. He was both patient, kind and professional. He took care of my recall with efficiency and made me feel appreciated. What a refreshing change from the horrible treatment my husband got from the Fresno Kia.
4/11/2024
Francisca G. VERIFIED CUSTOMER
Thank you
4/11/2024
Laura G. VERIFIED CUSTOMER
Thank you for the care and service of my vehicle.
4/11/2024
Gregory J. VERIFIED CUSTOMER
He is Always kind and polite
4/11/2024
Renae R. VERIFIED CUSTOMER
Sergio did a great job
4/10/2024
Robert R. VERIFIED CUSTOMER
Great customer service as always! Thank you.
4/9/2024
Alejandra C. VERIFIED CUSTOMER
Both mark and Fernando were amazing and answered all of my questions.
4/9/2024
Karen C. VERIFIED CUSTOMER
Always have a good experience. Everyone is so helpful
4/9/2024
Nayeli A. VERIFIED CUSTOMER
Adrian is so good and attentive he was able to get my oil change as a walk in and I really really appreciated that! Thank you Adrian !
4/9/2024
Nicole G. VERIFIED CUSTOMER
The service team took really good care of me and my car! They helped me figure everything out and made the process very easy.
4/9/2024
Joshua A. VERIFIED CUSTOMER
We always have a great experience at Selma Kia.
4/8/2024
Darrell S. VERIFIED CUSTOMER
Wow!!! I get more than one chance to reply. Sanger Kia ownership needs to reassess the the management staff they have in place for the service departments. They are in a position where we called the Peter principal;
They have been promoted to the level of their incompetence!!! It only gets worse from there.