I'm having to wait longer due to the new System. I used to be in and out within an hour to an hour and a half. Today I was there for approximately 2.5 hours. I personally like the old way better. I own a business and the last thing I wanna do is sit at LC Toyota for 2.5 hours waiting on my truck to be Serviced. I have been buying from LC Toyota since 2012 ihave all the faith and nothing but great things to say about the Tarvers and the treatment I receive from the team at LC Toyota.
4/4/2023
Shirley S. VERIFIED CUSTOMER
As always, AW was kind and attentive.
4/4/2023
Tammie W. VERIFIED CUSTOMER
I almost didn’t get my new tires. Thank goodness I got them. They were bad, I was a little short on my money. My husband left mad. I. Only owe him 128.00. They were fast with the service. Thanks again. Sorry I was crying like a baby.
4/4/2023
Gail S. VERIFIED CUSTOMER
Friendly and fast service
4/4/2023
Mark M. VERIFIED CUSTOMER
N/A
4/2/2023
Larry F. VERIFIED CUSTOMER
Courteous service. Very timely. Honest with me. Offered concession! Thank you Matthew!
4/2/2023
Pamela C. VERIFIED CUSTOMER
Very professional and nice. Took the time to explain the new electronic report system.
4/2/2023
Agnes T. VERIFIED CUSTOMER
Michael Guillory is an awesome Service Advisor. He takes his time and explains what needs to be done. He take care of his costumers.
4/2/2023
Linda W. VERIFIED CUSTOMER
He was very helpful in answering all my questions.
4/2/2023
Kurt L. VERIFIED CUSTOMER
Na
4/2/2023
Zane H. VERIFIED CUSTOMER
Great experience!
4/2/2023
Gregory P. VERIFIED CUSTOMER
Michael is very helpful and knowledgeable in his job.
4/2/2023
Brandon P. VERIFIED CUSTOMER
Thanks for being kind and patient. I appreciate the help keeping it in great shape.
4/2/2023
Sandra A. VERIFIED CUSTOMER
Very friendly and helpful with any questions. Excellent customer service representative.
4/2/2023
Lashonda W. VERIFIED CUSTOMER
Service was great!
4/2/2023
Tammy B. VERIFIED CUSTOMER
Damage to hood. Have received a call back regarding dent on hood.
4/2/2023
Kimberly D. VERIFIED CUSTOMER
I appreciate the customer service provided to me by the Service Manager and Sales Managers. Everyone was so helpful and respectful.
Toyota of Lake Charles dealership provides the best customer service and hospitality services.
4/1/2023
Edwin M. VERIFIED CUSTOMER
I don’t enjoy the new electronic service procedure! I would much rather one on one communication.
4/1/2023
Alvin N. VERIFIED CUSTOMER
You’re professional and prompt, the new technology is fantastic
4/1/2023
Keith S. VERIFIED CUSTOMER
A.W is always willing to answer any questions I might have - he is always professional and courteous as well.