Everything went well until I had to wait about 10 minutes for them to bring my car to me. My car use to be sitting, waiting on me to come out after check out. This is the only area that I feel needs tweaking! I do love Toyota’s customer service otherwise.
10/28/2023
Patrick C. VERIFIED CUSTOMER
Went perfect
10/28/2023
Barbara P. VERIFIED CUSTOMER
Great service! Thanks!
10/28/2023
Tambra H. VERIFIED CUSTOMER
Brandt kept me updated as service went on until completed.
10/28/2023
Jake F. VERIFIED CUSTOMER
Awesome as always! Thanks AW
10/28/2023
Eva R. VERIFIED CUSTOMER
He is fantastic
10/28/2023
Allen M. VERIFIED CUSTOMER
A-ok.
10/28/2023
William V. VERIFIED CUSTOMER
He did what he said; me as a customer want someone to be a person of their word.
Thanks
10/28/2023
Michael M. VERIFIED CUSTOMER
Very welcoming and friendly atmosphere. Love the decor and design. Appreciate all the amenities. Staff looked great, well kept, and friendly. Blue did a great job!
10/28/2023
Mary A. VERIFIED CUSTOMER
My car was not fixed correctly originally. The technician that rechecked it did a great job and fixing the issue
10/28/2023
Kay C. VERIFIED CUSTOMER
AW is such a delight. One of the lifts in the service dept was broken therefore we were there longer than expected and he did everything he could to make up for the delay. He is truly an asset to Toyota!
10/28/2023
Glenn C. VERIFIED CUSTOMER
Matthew Hicks did a great job communicating through out the process with me about today’s service.
10/28/2023
Collin S. VERIFIED CUSTOMER
Micheal is always so nice and eager to help. Great guy!
10/28/2023
Alvinette C. VERIFIED CUSTOMER
Always a professional place to go to. Clean. AW is a great asset
10/27/2023
Christy B. VERIFIED CUSTOMER
Your customer care service is the most amazing I’ve seen! Each and every employee is pleasant and professional at the same time. I always know I’m in good hands at Toyota Lake Charles!!!
10/27/2023
Jason N. VERIFIED CUSTOMER
Matt was amazing and super helpful
My salesman Bradey Levine also made this process by far the easiest as well
10/27/2023
John G. VERIFIED CUSTOMER
Aw is the best.
10/27/2023
Margie W. VERIFIED CUSTOMER
Great service
10/27/2023
Kendra P. VERIFIED CUSTOMER
AW is always a top notch service rep. Whatever ya’ll paying him still isnt enough. He always exceeds expectations!