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Real Reviews from VERIFIED CUSTOMERS
Sallie Y. VERIFIED CUSTOMER
Lake Charles Toyota service department is great. Thanks.
11/5/2025
Belinda H. VERIFIED CUSTOMER
Angela represents your dealership so well.
11/5/2025
Nicole C. VERIFIED CUSTOMER
Friendly service and very satisfied!
11/5/2025
Gerald T. VERIFIED CUSTOMER
Perfection
11/5/2025
Milissa M. VERIFIED CUSTOMER
I waited in the drop off area for 20 min waiting for Angela. After 20 min, a guy asked me to fill out a form and leave it in the vehicle b/c Angela has on the phone. There was confusion as to my appointment even though I showed the gentleman my confirmation text on my phone.
11/5/2025
Rebecca B. VERIFIED CUSTOMER
Gavan was very friendly and professional. Was a pleasant experience. Service was fast.
11/5/2025
Nelson M. VERIFIED CUSTOMER
Michael Guillory is always very professional. Toyota service does a Great job!
11/5/2025
Sonya H. VERIFIED CUSTOMER
This team is always top notch. Especially when it comes to:EVERYTHING! I have never had any complaints since buying a car from this dealership! I definitely recommend them to anyone looking for a vehicle.
11/4/2025
James Q. VERIFIED CUSTOMER
Great service in a timely manor
11/4/2025
Troy G. VERIFIED CUSTOMER
Matt Hicks is a superior employee! I belive he's the best you have!
11/4/2025
Randall W. VERIFIED CUSTOMER
Thanks Again!!
11/4/2025
Joel N. VERIFIED CUSTOMER
Thank you!
11/4/2025
Isaac R. VERIFIED CUSTOMER
I arrived at 8:32am for an appt. At 8:45am is when I finally saw a technician. At 11:15am, I approached the desk bc I hadn’t received any info. I was informed that my vehicle had not been looked at yet. I asked for my vehicle to be given back to me. I didn’t not leave the dealership until 12:45pm. This is the 4th time in a row that I’ve waited at least 2 hours for an oil change, with an appt. I’m grateful that my truck is free but I will not be taking my other vehicles here for service
11/4/2025
Kendall A. VERIFIED CUSTOMER
Good service Andrea does a good job with customer service and explains everything that is needed for your vehicle I will return for more services
11/4/2025
Kay B. VERIFIED CUSTOMER
Michael was very accommodating to my request to help me. My husband is wheelchair bound and he helped me to get in and out timely. He always has a great attitude. Michael is definitely an asset to your company!
11/2/2025
Leslie L. VERIFIED CUSTOMER
Matthew provided excellent service. Very courteous and professional.
11/2/2025
Christina H. VERIFIED CUSTOMER
Angela was very polite and answered all of my questions! I had a quick, easy experience! Thank you ????
11/2/2025
Lee M. VERIFIED CUSTOMER
They were so nice and quick!
11/2/2025
Rhonda W. VERIFIED CUSTOMER
Michael is phenomenal
11/2/2025
Eduardo R. VERIFIED CUSTOMER
Yes..but the coomputer games is not working today.im happy to play there whenever i do my change oil. Hope you open it soon. Thank you. All your stuff is nice and polite. Keep up the good work.
11/2/2025