3 hours for an oil change and tire rotation is a little excessive, but overall satisfied with Lake Charles Toyota
11/22/2025
Patricia G. VERIFIED CUSTOMER
Great service.
11/22/2025
Sandra R. VERIFIED CUSTOMER
As always very professional!
11/22/2025
George G. VERIFIED CUSTOMER
Gavin was very courteous and helpful.
11/22/2025
Vicky J. VERIFIED CUSTOMER
Aways satisfied with my service at Lake Charles Toyota!
11/22/2025
Beth B. VERIFIED CUSTOMER
Quick and competent service.
11/22/2025
Marjorie N. VERIFIED CUSTOMER
Matt is always there for me I am not driving due to age and he goes the extra mile to make sure my car is taken care of Everyone in the service dept is awesome
11/22/2025
Kulwinder S. VERIFIED CUSTOMER
Great service and very good job I’m impressed
11/22/2025
Angie B. VERIFIED CUSTOMER
Love the customer service in the service center. Very knowledgeable and super clean store and the sweetest staff around.
11/21/2025
Lisa G. VERIFIED CUSTOMER
Having recently been unwell I do not get out very much. Everyone made the whole process a pleasant one and I love my new car. Thank you!
11/21/2025
Suzanne T. VERIFIED CUSTOMER
Always great customer service! Johnathan picked up my car and brought it back to me. Very appreciative!!
11/21/2025
Ronald D. VERIFIED CUSTOMER
Michael and the team are very professional
11/21/2025
Carla D. VERIFIED CUSTOMER
The service experience was very professional. Everything was taken care of in a timely manner. Bart was excellent to work with.
11/21/2025
James T. VERIFIED CUSTOMER
Great job
11/21/2025
Ruby G. VERIFIED CUSTOMER
Service was fast and efficient.
11/21/2025
Sandra D. VERIFIED CUSTOMER
I appreciate his solution to keeping critters from getting under the engine to cause more problems when we don’t live in the city we live in the country. We’re going to try that peppermint oil on cotton balls in a zip lock bag with holes in it. Mike said they don’t like that smell. Tape it away from moving parts. I sure hope it works!
11/21/2025
Linda P. VERIFIED CUSTOMER
Michael is the best. Service department is awesome. I will never buy anything other than a Toyota - yes I love Toyotas but your service department is the best sales tool you have. Thank you.