I really don't know if the 3 hours waited, just for an oil change, was the service agent's fault but management should look into. From personal experience and visiting other Toyota dealerships in this area, your wait time was the worst and it's a reflection on poor management. This is bad for business.
4/10/2023
Chris G. VERIFIED CUSTOMER
Y’all charge way to **** much ! 275.00 for an oil, tire, air filters and patch a tire highway robbery ! I get my diesel done for 150.00 for the same damn thing and put synthetic in it ! Will only by coming back when it’s a recall or warranty work so it cost Toyota ! The staff is great only nice this to say
4/10/2023
Vivienne U. VERIFIED CUSTOMER
My air conditioner was not running as it was before I came for the service. I came today 4/10/23 in the morning to report of something that I found in my car that was not put back. One of the staff walked up to my car and started resetting my car. And I asked what he was doing and he told me that it was showing maintenance required. And I told him he should not reset that it means something is wrong with the car that I just serviced last week (4/4/23). I have been servicing my car with Toyota and have not felt they way I did with this last service. I will need my car to be rechecked.
4/10/2023
Sallye T. VERIFIED CUSTOMER
Sergio is a great communicator with myself and the warranty company. I could tell he was very attentive and conscientious navigating the service needed on my car. This was my first time to Clearwater Toyota and I will be back again Thank you Sergio.
4/10/2023
William G. VERIFIED CUSTOMER
The repair to the front suspension was excellent!!!
However, the skid plate was left off the vehicle and kept at the deslership.
The insulation around the radiator was torn off by the pressure washing by the detailer.
4/9/2023
Jean W. VERIFIED CUSTOMER
I always appreciate that you balance the tires Sarasota Toyota did not want to hear about it unless the steering wheel was shaking. I had to go there for 15000 miler maintenance when I had a hand injury
4/9/2023
Brenda M. VERIFIED CUSTOMER
Very professional..
4/8/2023
Emir D. VERIFIED CUSTOMER
Great service!
4/8/2023
Milton Q. VERIFIED CUSTOMER
The service was faster than usual, nice wash. Thanks.
4/8/2023
Ernesto T. VERIFIED CUSTOMER
Ernesto
4/8/2023
Mayu H. VERIFIED CUSTOMER
I'm so happy to meet Skip and be my service advisor. I will be recommending him and contacting him for future service.
4/8/2023
Carol G. VERIFIED CUSTOMER
Shannon provided excellent customer service, he was friendly, helpful, and he kept me updated with the status of my recall repair, start to finish. Shannon is an asset to your service team in Clearwater.
4/8/2023
Jean N. VERIFIED CUSTOMER
Quick response to my flat tire situation. Pleasing, efficient mannerism. Appreciate "women"in this area. They immediately understand the female concerns. Tina was great.
4/8/2023
Donald M. VERIFIED CUSTOMER
He was clear, thorough, and helpful. A pleasure to work with.
4/8/2023
Daniel V. VERIFIED CUSTOMER
Exelent services
4/7/2023
Sonia N. VERIFIED CUSTOMER
Great service from the team!
4/7/2023
Jennifer W. VERIFIED CUSTOMER
Eric was informative and courteous.
4/7/2023
Linda F. VERIFIED CUSTOMER
Everyone is always professional and helpful.
4/7/2023
Mauricio Y. VERIFIED CUSTOMER
I appreciate Pearce for his support and attentiveness in helping me choose the best option.