Tina is a great employee. She was personable, professional, articulate and prompt in giving me updates and explanations about my service. I also noticed Tina was very proactive and cooperative with other members of your dealership team. Tina provided me with a great 1st experience as a new customer and I will definitely be back for future service appointments and for my families next vehicle purchases. Yours is the best out of 5 Toyota dealerships I’ve had my vehicles serviced at (we move around a bit). Your employees truly care about providing high client touch and a great customer experience and that is GOLD!
2/15/2023
Gillian C. VERIFIED CUSTOMER
He (and the original tech that checked me in), were both very polite (and fun). And my car still runs. We are 100% here!
2/15/2023
Karen H. VERIFIED CUSTOMER
Arrived and had to wait for someone to create a ticket since tech assigr ned hadn't worked in months. WS told no check engine light was on when taken back to bay. No history of light being on and I may of mistaken low tire light for check engine light. Told him had it checked at advance auto code 137c. I had called to make an appt and whoever made appt looked code up. Knowing there was a check engine and code I said something isn't right. I need my system checked since no codes in history. The tech said "oh no that is not necessary". Not sure why he thought system was okay even though nothing in history. Did not receive any paperwork due to "printer issues" and it would be emailed to me. Still no paperwork received. Also on arrival I had asked about a shuttle as I had a 1 pm meeting. Answer was oh I don't see anyone. Never offered to put me on a list or something. I inquired later and was told oh we can probably get them to drop you off but not pick you back up due to where I live. What is the distance for the shuttle? Place full of people and everything being blamed on new computer system. Worst experience ever at a dealership.
2/15/2023
Janet N. VERIFIED CUSTOMER
Great experience. Very prompt and professional service management.
Sergio met our needs and exceeded our expectations.
Please retain and promote him — be back next year.
2/15/2023
Paul J. VERIFIED CUSTOMER
Keith was very busy but took the time to satisfy my issues and paid attention to my car needs. Thanks ????????
2/15/2023
Digafe M. VERIFIED CUSTOMER
Thank you William Vermilyea for excellent service today.
2/15/2023
Robert M. VERIFIED CUSTOMER
I have been coming to Clearwater Toyota for many years and Pearce Beattie stands out as the most professional and friendly service representative. From the minute we met he was cordial and caring. He took the time to explain everything to me and treated me like family. He is a 10 out 10 or 5 stars out of 5. The best!
Robert M
2/15/2023
Fernanda M. VERIFIED CUSTOMER
I always love coming to this Toyota! The staff members are very nice, organized, and informed. My car always comes back better than ever.
2/15/2023
Steven P. VERIFIED CUSTOMER
Wow
2/15/2023
Henry H. VERIFIED CUSTOMER
Great people and Tina did an excellent job with everything!!
2/15/2023
Michael R. VERIFIED CUSTOMER
Keith did an excellent job , very professional and proactive
2/15/2023
Ellen C. VERIFIED CUSTOMER
The waiting was a bit longer than expected
2/15/2023
Mine V. VERIFIED CUSTOMER
Love the communication, clear answers. Thank you
2/15/2023
Robert R. VERIFIED CUSTOMER
I didn’t work with her. It was mainul arim.
2/14/2023
Yesenia R. VERIFIED CUSTOMER
Excellent job.
2/14/2023
Samantha H. VERIFIED CUSTOMER
Tina was absolutely wonderful to work with! She kept in contact with me through the whole process and even checked with management to see if 1 of my coupons could be used at the time! She is definitely the one I'll be requesting for future needs!
2/14/2023
Mark F. VERIFIED CUSTOMER
I always have good experiences at the Toyota Clearwater dealerships maintenance group this maintenance experience was the same.
2/14/2023
Marcy S. VERIFIED CUSTOMER
Yes, thanks
2/12/2023
Larry W. VERIFIED CUSTOMER
Very good
2/11/2023
Gerald R. VERIFIED CUSTOMER
Waiting to hear from Toyota about the nubbing on our cloth seats that are ruining the seats. Will Toyota replaced our seats on his leased vehicle? We are, however, every satisfied with our service. Great people!