Always a great experience here. William (Skip) is the best! I always request him as my service adviser & he always takes good care of me. This is why I always come back here to get my car serviced
2/20/2023
Abby C. VERIFIED CUSTOMER
Longer than stated wait tim due to new system (which is understandable) but maybe should have mentioned that when booking appt. I had to leave for work and was late because of incorrect wait time.
Non Toyota employee (Connor) also trying to sell me a new windshield is sketchy. We have been scammed with a windshield before and this felt fairly similar. When I called my insurance to ask about it she told me to cancel that appt immediately. Toyota should be aware of American glass pros and what they are doing.
2/19/2023
Talisha M. VERIFIED CUSTOMER
Thank you for great customer service.
2/19/2023
Stacey B. VERIFIED CUSTOMER
Thank you for taking care of everything!
2/19/2023
Cathy M. VERIFIED CUSTOMER
Service was completed quickly, however the check-in process seemed unorganized and time-consuming compared to the last time I was there.
2/19/2023
Imran D. VERIFIED CUSTOMER
Keith was very helpful and great customer service from him.
2/19/2023
Umme T. VERIFIED CUSTOMER
Great service
2/19/2023
Gregg P. VERIFIED CUSTOMER
The engine air filter box was not attached back in place after my appointment. The car sounded funny and I had to stop and fix it. I can’t believe it left your shop like that.
2/18/2023
Jeffrey H. VERIFIED CUSTOMER
Horatio and the Green team are excellent and at the end of my visit as I was leaving I felt like I was in good hands. Horatio patiently answered all my questions and helped me align the service with my needs. He also helped with anticipated problems to keep an eye on. Perfect example was alerting me to an oil gasket problem that will need attention downstream.
2/18/2023
Brian F. VERIFIED CUSTOMER
I HAVE ALWAYS BEEN SATISFIED WITH YOUR QUALITY OF SERVICE. BILL IS A GREAT GUY AND A TRUE PROFESSIONAL.THANKS!
2/18/2023
Terry F. VERIFIED CUSTOMER
Bill was friendly and and concerned about helping me.
2/18/2023
Joyce W. VERIFIED CUSTOMER
Great service!
2/18/2023
Brenda E. VERIFIED CUSTOMER
Great job as always!Awesome service department! Toyota rocks!!!!
2/18/2023
Greta B. VERIFIED CUSTOMER
I don’t understand why you bother to take appointments. My appointment was for 1:00 for a tire rotation and when I got there on time there were 5 cars ahead of me.
Outside of that, everything was ok.