Everyone treated me extremely well from the time I dropped the car off to the time I picked it up. John did a great job of summarizing what was to be done and what I’ll need in the future. He also coordinated transportation to and from my home which was a huge help. I also want to thank the nice woman who served coffee and cookies this morning. Everyone I met was extremely nice and welcoming. And thanks very much to the gentleman who drove me to and from my home.
When I’m in the market for another car I’m definitely coming to you!
Thanks,
Dan
10/20/2023
Kim S. VERIFIED CUSTOMER
Great guy!
10/20/2023
Sandra B. VERIFIED CUSTOMER
I had excellent service today. Jarrod was very friendly and helpful and kept me informed along the way. Everyone was very kind from making the appt to being met out by my car when I arrived to Jarrod. Excellent!
10/20/2023
Arthur O. VERIFIED CUSTOMER
Okay
10/20/2023
Patti Y. VERIFIED CUSTOMER
Thank you
10/20/2023
Lorraine C. VERIFIED CUSTOMER
Jarrod is the best - knowledgeable and professional … explains everything… he is the reason I use Honda in Vero Beach.
10/20/2023
Theresa M. VERIFIED CUSTOMER
Jerod Jenkins, where's awesome? Put my experience in Honda was not what was supposed to take. 2 hours took 6 and a 1/2 hours. Not even up offer to ride me home.
They did not have the tool to put the SRS in. They had to go to a different dealership to get the tool. My experience was very unpleasant.
10/19/2023
Faye H. VERIFIED CUSTOMER
Thanks
10/19/2023
John M. VERIFIED CUSTOMER
Tire valve caps were missing on all tires , doesn’t give me a sure feeling of confidence!
10/19/2023
Amanda F. VERIFIED CUSTOMER
Very helpful. Good communication and set up transportation for me to home and back to retrieve vehicle. Thanks for a great experience once again!
10/19/2023
Marie E. VERIFIED CUSTOMER
Lon always makes sure my car. Sarah, Laurie and Toby are awesome as well! Always the best service!
10/19/2023
Cathy W. VERIFIED CUSTOMER
Everyone I dealt with was wonderful, from setting up the appointment time t to being walked to my car with 2 cookies on board. Thank you for making the experience pleasant.
10/19/2023
Cathy M. VERIFIED CUSTOMER
I feel John could have communicated with me more regarding the status of my car while in the shop from Friday 10/13 at 7:30a until today at 3p. There also was not communication with Sarah that I took my car in on Friday am instead of the scheduled appointment for Monday 10/16. Sarah called me late Monday afternoon regarding I assume why I had not yet brought my car in. This also made me realize I had not heard from John since early morning. I was expecting my car to be finished on Monday. I then called John regarding the status of my car. Additionally on Monday am he could have told me I needed new tires instead of yesterday.
10/19/2023
Margaret M. VERIFIED CUSTOMER
Vatland Honda and Kevin could not have been more helpful. I will never take my car for service anywhere else.
However, I am concerned that this is the second time I’ve had to have my car towed due to a dead battery. The first battery was 5 years old, so its demise is understandable. This event occurred with a battery only 2-years old and gave no warning. Is Honda using less than first quality batteries?
10/19/2023
Rose G. VERIFIED CUSTOMER
Thank you all fir your services Toby Aaron an the rest of the crew great job thanks again.
10/18/2023
Joan P. VERIFIED CUSTOMER
Service appears to be good but way too expensive. Also not happy with having to pay $10 extra for using my credit card
10/18/2023
Wanda W. VERIFIED CUSTOMER
He was extremely kind and informative. Greatly appreciated!
10/18/2023
Raliyah D. VERIFIED CUSTOMER
Toby is such a phenomenal service advisor. He’s so consistent and pleasant all the time. 10/10 service.