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Real Reviews from VERIFIED CUSTOMERS
Karen G. VERIFIED CUSTOMER
Toby was great. He answered all my questions about the car and was very kind. Will definitely be back
11/11/2023
Danny R. VERIFIED CUSTOMER
Appreciate Vatland Honda employees commitment to.customer satisfaction.Thank you.
11/11/2023
Nancy G. VERIFIED CUSTOMER
Michael was very patient explaining some additional maintenance that is needed for my car. I really appreciated his patience & professionalism.
11/11/2023
Daniel D. VERIFIED CUSTOMER
Kevin was great!
11/11/2023
BRENDA L. VERIFIED CUSTOMER
Always kind ,courteous, and very efficient
11/10/2023
Bruce G. VERIFIED CUSTOMER
Outstanding customer service.
11/10/2023
Maria R. VERIFIED CUSTOMER
Jarrod is a professional service writer! His customer focus and listening to my issue was outstanding.
11/9/2023
Madeline H. VERIFIED CUSTOMER
Very satisfied
11/9/2023
John L. VERIFIED CUSTOMER
Excellent service as always!
11/9/2023
Paul B. VERIFIED CUSTOMER
Thanks for the good service ????
11/8/2023
JASON S. VERIFIED CUSTOMER
I spent 2100.00 on front brakes and at the end of the service the tech noticed the rear taillight bulb was out and then proceeded to text me they could replace that bulb for me cause it was in stock great news, until he told me that would be 52.00 dollars tax included. Are you joking charging someone a half hour rate for a bulb replacement that would probably take 10 minutes start to finish including walking to the warehouse for the part. Listen I get it vatland honda or any dealership is not in the business of doing work for free but after hammering me for way more then it should be for brakes and a belt and then also waiting to I arrive to pay before telling me about the convenient 3.5 percent charge. Just really low quality customer service. Put the damn bulb in and charge me for the bulb or do not say anything at all, trying to squeeze me for another 50.00 is just ridiculous. Plus I got calls from the service department asking when I was gonna pick my parts up 30 minutes after receiving a text that the work was started and I would get a call when completed. The woman was completely unaware my car was even there. I am in the market for a new car this year and next year my wife will need one, this will be bought from coggin. Sorry but this is not my first time having issues with vatland honda.
11/8/2023
Joseph M. VERIFIED CUSTOMER
Yes satisfied
11/8/2023
Susan F. VERIFIED CUSTOMER
Not his fault but it took 2 hours to change a tire
11/8/2023
Linda Z. VERIFIED CUSTOMER
Michael was very conscientious and pleasant to talk with!
11/8/2023
Jody C. VERIFIED CUSTOMER
Kevin understands the definition of customer service, made my visit informative and enjoyable, thank you
11/8/2023
Randel G. VERIFIED CUSTOMER
John has the 3 P’s for customer service: 1-Professional 2-Personal 3-Positive
11/8/2023
Thomas A. VERIFIED CUSTOMER
Car prices are out of control then you add a $3,000. Package and $750. Dealer fee.
11/8/2023
Michele P. VERIFIED CUSTOMER
Satisfied with Jarrod. Very nice man.
11/7/2023
John S. VERIFIED CUSTOMER
45000 CRV service fully met my expectations. Was pleased to learn about the 10% veterans discount (after 4 years of being a valued customer)
11/7/2023
Ronnie W. VERIFIED CUSTOMER
GREAT JOB,SERVICE WAS EFFICIENT AND EXEMPLARY!
11/4/2023