My every visit with Toyota always leaves smile sense of satisfaction n worry free service the best I can aspect 2 thumbs up like always n Bret Rochester was so polite n highly experienced in customer service always leave me speechless
11/10/2024
Felicia A. VERIFIED CUSTOMER
Friendly and welcoming service. Great communication. Thank you, Elisabeth!
11/10/2024
Tracy R. VERIFIED CUSTOMER
Friendly staff, from first entrance into service station, to the gentleman that helped me at the counter! Very happy customer!
11/10/2024
Jerry K. VERIFIED CUSTOMER
The service was super.
11/10/2024
Robert K. VERIFIED CUSTOMER
The staff was very professional and polite this afternoon. Thank you!
11/10/2024
Carmen L. VERIFIED CUSTOMER
I’m not interested in a appraisal at this time but I might be interested in the new year.
11/10/2024
Maria H. VERIFIED CUSTOMER
Fast friendly service thank you!
11/10/2024
Sheldon C. VERIFIED CUSTOMER
Chance did a great job. He explained everything to me, including approximate costs and the time it would take for them to complete the work. I’ve dealt with Chance before and he’s always done a great job. I’ll continue to come back to Toyota of Puyallup in the future.
11/10/2024
Charles S. VERIFIED CUSTOMER
I have only had my vehicle serviced at your shop. Over torquing of bolts on my skid plate stripped and dislocated the nuts. Charged for the fix of their mistakes and it was a temporary fix. I did not create this issue, I should not have to pay for it and have it fixed half-assed.
11/10/2024
Nathaniel H. VERIFIED CUSTOMER
Chance hemby once again proved why he is one of the better service advisors at your Toyota store. He consistently has showed true professionalism and has answered all of our questions that we have had for our venza. I always like working with chance he's in a great job and I appreciate everything that him and his team is done for me and my wife what I recommend him to other people that I know to go to Toyota of course.
11/10/2024
Kayla S. VERIFIED CUSTOMER
Andrea was friendly, professional, and explained my service fully. My service was completed very quickly!
11/10/2024
Melinda W. VERIFIED CUSTOMER
I came out on Thursday because my sensor light was on my tire I spent almost 3 hours there supposedly you guys fixed it the next day my sensor light went on again I went to discount tire and it was exact same tire that you guys supposedly fixed clearly it wasn't fixed properly I'm very unhappy
11/9/2024
Amanda S. VERIFIED CUSTOMER
That was 2 questions not 1
11/9/2024
Maria T. VERIFIED CUSTOMER
Answer all my questions politely.
11/9/2024
Maria B. VERIFIED CUSTOMER
It was a good and fast oil change I had. Thank you. It saved me my time.
11/9/2024
Tracy K. VERIFIED CUSTOMER
Staff were completely positive and professional. Great experience.
11/9/2024
Cheryl R. VERIFIED CUSTOMER
Tech Dylan and rep Joseph went above and beyond. Thank you.
11/9/2024
Hal W. VERIFIED CUSTOMER
Nic and the entire Toyota Puyallup team do a great job every visit.
11/8/2024
Ana M. VERIFIED CUSTOMER
Jessica is the best, always polite and does a good job keeping me updated when my vehicle is in the shop. Love her