Andrea was extremely helpful and courteous. A joy to work with
12/25/2024
Chelsey S. VERIFIED CUSTOMER
See google review
12/25/2024
Gerald K. VERIFIED CUSTOMER
I always have good customer service at Toyota of Puyallup. Izabella helped me during my last visit Che king me in, answering a couple of questions I had, and updated my personal info that I needed. She is pretty positive and outgoing personality and did a great job during my last visit. Please thank her for me and glad to be part of your dealership .. you always do a good job. Gerald
12/25/2024
Goo J. VERIFIED CUSTOMER
The dealership damaged the seatbelt when they did the oil change and refused to fix it
My mother is very disappointed
12/24/2024
Ranald E. VERIFIED CUSTOMER
Andrea was very professional and efficient. She did a great job! Zero complaints.
12/23/2024
Jean K. VERIFIED CUSTOMER
We were very happy with the service we received. Thank you!
12/23/2024
Robin B. VERIFIED CUSTOMER
Did not correct the problem
12/22/2024
Barry O. VERIFIED CUSTOMER
Not Elizabeth’s making, she explained that the technicians and office staff in on Saturday are specifically trained for express services only, basically oil changes and tire rotations and I would have to schedule an appointment to cover other concerns.
When I made appointment and named my concern, Toyota never pushed back or informed us of the limitations of “express service”. I’m only informed of fully qualified technicians and staff working all days that Toyota of Puyallup is open.
I was disappointed that Saturday is not a full service operation.
12/22/2024
Anatoliy G. VERIFIED CUSTOMER
Good place, great team. Thanks a lot!
12/22/2024
Jessalynn H. VERIFIED CUSTOMER
Professional and efficient.
12/22/2024
Jose R. VERIFIED CUSTOMER
Great service and fast
12/22/2024
Tammie B. VERIFIED CUSTOMER
My vehicle was completely clean inside when I brought my SUV to you but when I received my vehicle the passenger inside door panel was dirty and there was pen marks on the white leather. I have tried to wash it but the pen marks do not come off. I am very disappointed and unhappy on the way my vehicle was delivered back to me.
12/22/2024
Rudy M. VERIFIED CUSTOMER
I will be contacting service manager
12/22/2024
John C. VERIFIED CUSTOMER
Joseph was great and friendly.
12/22/2024
Diana W. VERIFIED CUSTOMER
Becca was awesome. I look forward to a survey from the manufacturer!
12/22/2024
Tracy G. VERIFIED CUSTOMER
When I made the appointment I specifically asked if the dealership worked with my fleet company because I wanted winter tires for my car along with the oil change and sun roof check bc it seemed to be leaking. I was told that the service and sunroof were free services but I stayed that I wanted to be sure that the fleet company could be invoiced as proof of having the service and so I could get the tires I need. When I brought my car on I was told you don't work with fleet companies. This is a hassle for me bc now the fleet company does not have the invoice and I have to make another appointment somewhere else to get my tires. Very unhappy with the inconvenience just so your dealership could get the $89 for servicing my car.
12/21/2024
Ana M. VERIFIED CUSTOMER
She is very knowledgeable of her job, great customer service skills, professional and helpful. Enjoyable lady.
12/21/2024
Cynthia K. VERIFIED CUSTOMER
Everything was great
12/21/2024
Don B. VERIFIED CUSTOMER
Completely met my expectations that I have for Toyota.
12/21/2024
Mark R. VERIFIED CUSTOMER
Stereo was sticky wiper blade and the back was turned on with glass dirty