Andrea was very professional , friendly and she did a good job.
1/31/2024
Thomas L. VERIFIED CUSTOMER
You all did great! Thanks!
1/31/2024
Mary L. VERIFIED CUSTOMER
Excellent service, customer service outstanding. I only wish you still vacuumed with the car wash. Mary
1/31/2024
Liane F. VERIFIED CUSTOMER
She provided the same , great, friendly experience I've come to expect from a representative of the service department at Toyota of Puyallup.
1/31/2024
Terry B. VERIFIED CUSTOMER
I love my Toyota so much that I want to marry it! I love my car so much, because Toyota Of Puyallup takes good care of it for me. Every person that I have encountered there Is consistently professional, friendly, and warm. I won’t go anywhere else for my car care.
1/31/2024
James J. VERIFIED CUSTOMER
Customer support is so wonderful
1/31/2024
Nathan B. VERIFIED CUSTOMER
Rebecca is a great asset to your organization.
1/31/2024
Richard S. VERIFIED CUSTOMER
Very professional and courteous.
1/31/2024
Martin M. VERIFIED CUSTOMER
Windshield wipers not replaced even though I asked about it during check in. Right one is definitely separating. I didn't have time to go back and complain once I had left and was on the road in the rain.
1/30/2024
Tami B. VERIFIED CUSTOMER
Short wait times. Efficient and friendly
1/30/2024
Deborah G. VERIFIED CUSTOMER
Chance was very helpful and friendly
1/30/2024
Alvin P. VERIFIED CUSTOMER
Andrea is outstanding and very professional
1/30/2024
Daniel S. VERIFIED CUSTOMER
Great job cleaning and washing my Baby Tacoma!
1/30/2024
Jazalyn L. VERIFIED CUSTOMER
Easy and quick. Everyone was very helpful and friendly. Great service! Thank you.
1/30/2024
Myung K. VERIFIED CUSTOMER
so good
1/30/2024
Alexander O. VERIFIED CUSTOMER
Nic is an effective communicator. We had some challenges with the nature of the car problem. It ended up being an Ecu instead of actuators. I had some snags in communication when my case got handed off to someone else, so maybe there is room to include better notes for hand offs. But Overall, I am pretty impressed with his service. I have informed friends, family, and coworkers about the repair costs being covered by sales, and the chance to drive a high quality rental. So Nic and Josh really did well. I am pretty strapped as a new dad, and this was an expense I could not have managed to go along with the sleep deprivation. Thank you.
1/29/2024
Kimberly A. VERIFIED CUSTOMER
Love the experience with you
1/29/2024
Andrew K. VERIFIED CUSTOMER
Only criticism I would give is in regards to contacting a customer about vehicle pick up. I dropped my truck off for 8:15 appt at 8:00. I reached out about 12:30 and was told to expect my truck there all day. No big deal. Then I reached out via the text service again at about 4-4:30 to ask if I should head down and got no response, until a phone call at about 5:00 pm. Telling me my truck was ready and that they closed at 5:30. I am over 30 minutes away. I got my truck, but planning out ahead of time for those of us with a drive would be better received. Small thing. Area of opportunity is all. Had I not been able to get my truck after all day for the second Saturday in a row, this would be very different. Team was great. Friendly. Informative. Just plan ahead so us customers do not have to rush or worry about being able to get our vehicles up the same day.
1/29/2024
Dennis K. VERIFIED CUSTOMER
Thanks to all of the staff at Toyota of Puyallup vehicle service. Fast dependable and friendly, exactly what the Toyota brand represents and why I choose Toyota.