The service is always awesome everytime I come here. I’m glad I chose this dealership for my maintenance needs.
3/19/2024
Elena A. VERIFIED CUSTOMER
5 stars Jamie was very pleasant and knowledgeable.
3/19/2024
Karley R. VERIFIED CUSTOMER
Done in a timely manner !
3/17/2024
Brian R. VERIFIED CUSTOMER
Fix your pricing online. I was planning on getting the 100k mile service done. I get there and am informed that the online pricing is not correct and is more than the listed price. That’s pretty weak.
The service I did receive was fine and the woman that assisted me today was very professional. No complaints there at all.
No need to contact me, just fix your online pricing.
3/17/2024
James E. VERIFIED CUSTOMER
Service department continues to provide excellent service. Keep it up with every customer. It makes a difference!
3/16/2024
Richard S. VERIFIED CUSTOMER
Amy back in service was really on top of everything.
3/16/2024
Darrell W. VERIFIED CUSTOMER
Absolutely the most friendly and efficient service center in Kansas City!!
3/16/2024
Charles H. VERIFIED CUSTOMER
Jamie was very helpful and also mike , keep them around would be good advice
3/15/2024
Klara P. VERIFIED CUSTOMER
Nice buying experience. However, odd car pickup experience. I’ve never before picked up a purchased car without being shown how things worked and offered additional information such as extended warranties that might be added in days after purchase. Moreover, I thought I was clear that I will probably exchange the certified vehicle for a new one once the NHTSA investigation is resolved but was not given impression that dealership wants me to come back for a new car. (I usually buy new cars, so maybe this treatment is normal when buying a certified pre-owned car, but some opportunities for future business were not taken advantage of.)
3/15/2024
Jeffrey K. VERIFIED CUSTOMER
Had a great experience at Reiselman. Friendly service staff. They took great care with my truck and preformed all services I requested. Will return when future maintenance needed are required.
3/15/2024
Michelle P. VERIFIED CUSTOMER
I’m trying to understand pricing for one tie rod
3/15/2024
Stephen B. VERIFIED CUSTOMER
Would have liked to received a phone call when my vehicle was ready for pick up.
3/14/2024
Andrea J. VERIFIED CUSTOMER
Bobby was great! Great customer service, provides accurate information and timely.
3/14/2024
Kate R. VERIFIED CUSTOMER
Waited almost 2 hrs without being notified that nothing needed to be done. No communication and I was on a time schedule. I ended up asking about my car and it was just parked outside. I could’ve been there more hours if I hadn’t decided to check on it.
3/14/2024
Johanna M. VERIFIED CUSTOMER
Love Amy
She takes great care of me!!!!
3/14/2024
Brian C. VERIFIED CUSTOMER
Issue with front skid plate bolts. Was handled promptly but still frustrating.
3/14/2024
Jeanene E. VERIFIED CUSTOMER
Even tho they were very busy, they managed to look at two sensors that were worring me. They discovered that Bobby could resolve the issue and may be taken care of completely. But Bobby sent a text, to let him know if there becomes an issue again. I appreciate the care and concern.
3/14/2024
Elliott A. VERIFIED CUSTOMER
Great customer service he’s the reason I still bring my vehicle to your dealership. Knowledgeable, follows through with what he says he’s going to do. Customers like that
3/13/2024
Darla O. VERIFIED CUSTOMER
Provided great service and worked with me to figure out the source of the problem I was having. Met and exceeded expectations!!