Fully satisfied with the service provided by Amanda Grey
4/17/2023
Laura F. VERIFIED CUSTOMER
Thank you.
3/23/2023
Joel M. VERIFIED CUSTOMER
Service department were Professional,Friendly And Courteous!
3/20/2023
Matthew H. VERIFIED CUSTOMER
Paul was excellent! He is a professional and very polite. My experience was perfect! Thank you!
3/20/2023
Johnathan O. VERIFIED CUSTOMER
Always great ???? customer service
3/20/2023
Joel H. VERIFIED CUSTOMER
Okay
3/20/2023
Dennis W. VERIFIED CUSTOMER
Amanda did a great job keeping me informed and arranging my Lyft rides, which I especially appreciate from Boch Honda West.
3/20/2023
George S. VERIFIED CUSTOMER
There are two words for you to know: superbly rendered.
3/20/2023
Elaine L. VERIFIED CUSTOMER
Yes! Amazing service! Thank you
3/20/2023
Azhar S. VERIFIED CUSTOMER
Bill Rich is great and very helpful. He took good care and explained every step of the way - Thanks Bill - Hopefully it will work this time around ????
Azhar
3/19/2023
Aidan T. VERIFIED CUSTOMER
Very respectful and professional
3/19/2023
Christina M. VERIFIED CUSTOMER
You would not believe my experience today and in my 39 years of owning a vehicle, it is the single worst car service experience ever. The woman overseeing my service couldn't be nicer but everything that could go wrong did! First after a two hour oil change (which I expected) I go to drive away thinking the safety inspection I asked for and paid for was done. Nope! They never did it. Then, instead of prioritizing my inspection, I wait almost an hour and the tech comes back with a failed car. The software update I didn't even come in for was done and caused my vehicle to fail. I now have a rejected car that I bought there two years ago next week with 26k miles. I reached out to a Honda expert tonight and they said it may take several drive cycles for the PCM to reset. Why did the dealership do the inspection after the software? Now my car is out of safety compliance and they should have been aware of this potential
3/18/2023
Jeff H. VERIFIED CUSTOMER
Great service
3/18/2023
Turan C. VERIFIED CUSTOMER
None
3/18/2023
Xiaoping A. VERIFIED CUSTOMER
The service advisor was amazing
3/18/2023
Alison K. VERIFIED CUSTOMER
Eric was excellent. I would gladly fill out a questionnaire
3/18/2023
Zahrakataun G. VERIFIED CUSTOMER
I made an appointment online, and I put the note regarding use the coupon. At the time the Advisor came to check me in , I mentioned that coupon again . At the end I got the surprise! The bill was way more than I expected. During making appointments it says around $72 and coupon says around $59. As a customer this is not a good customer service. It would be prefer to know the invoice before get the service done! She tried to make the total less but still I paid 80.55! I asked for manager, no one was in! I don’t know how come the person in charge didn’t even get involved!
3/18/2023
David R. VERIFIED CUSTOMER
Nicholas was very polite and helpful. He explained the services well and listened intently to my questions answering them appropriately. Appreciated his assistance.
3/18/2023
Lisa H. VERIFIED CUSTOMER
Exceptional service from Nick!
3/18/2023
BETHANY M. VERIFIED CUSTOMER
They worked quickly and professionally to install a trailer hitch informed me of an issue, and options for resolving it. It was great!