Horrible experience first time & last time with this dealership!!! I got my money stolen from my compartment after they took my car in for service. Someone was going through my personal belongings so I had to go through such a hassle canceling all my credit cards. I’m never coming back here for their service again. This is very disappointing since Lexus is a well established dealership.
3/3/2023
Ceferino G. VERIFIED CUSTOMER
She provided excellent service from start to finish.
3/3/2023
Heru S. VERIFIED CUSTOMER
Great job.
3/3/2023
Robert M. VERIFIED CUSTOMER
I did receive a trade in estimate already
But Robert in service was awesome. Very friendly, approachable and knew what he was talking about as far as any technical questions concerning my RX. He has the kind of personality who makes you feel comfortable and that Will definitely serve your service dept well going forward. I don’t care for pushy sales people or those who try to hard sell me by attempting to impress me with their knowledge. Robert is down to earth and a professional. Very refreshing and a great reflection on your dealership.
3/3/2023
Karla Z. VERIFIED CUSTOMER
Emilio is awesome ????
3/3/2023
Christopher T. VERIFIED CUSTOMER
Kevin Chu is an amazing sales person and this is my second Lexus and I’m so happy to work with him and his team to get what I wanted.
3/3/2023
Yara A. VERIFIED CUSTOMER
Tony is always smiling! Love it!
3/3/2023
Simon W. VERIFIED CUSTOMER
No
3/3/2023
Alfred S. VERIFIED CUSTOMER
Makes me think I should trade in my three Audis for Lexus cars
3/3/2023
Polly L. VERIFIED CUSTOMER
Completely satisfied.
3/3/2023
Bryan A. VERIFIED CUSTOMER
Alfred was very professional and polite and the overall service experience was excellent.
3/3/2023
Gary C. VERIFIED CUSTOMER
Everything fine except the refusal to fix a tire with a nail in it. Noted as unrepairable yet America’s Tire which has always been my go-to for tires had no problem with it. The nail was easily noted to not be in the unrepairable area.
3/2/2023
Elizabeth C. VERIFIED CUSTOMER
Beyond helpful!
3/2/2023
Roman R. VERIFIED CUSTOMER
Faustino was very helpful and kept me updated
3/2/2023
Thomas M. VERIFIED CUSTOMER
Service befitting your brand.
3/2/2023
Karyn L. VERIFIED CUSTOMER
Thank you
3/2/2023
Leanor M. VERIFIED CUSTOMER
Excellent service very pleased with Mr. Ruiz. He was on top of it I didn’t have to wait long.
3/2/2023
Jennifer S. VERIFIED CUSTOMER
Faustino is the only service advisor I deal with. He is always professional and helpful. I will continue to schedule my appointments with him.
3/2/2023
Alfonso P. VERIFIED CUSTOMER
Awesome service and Tony Hang was very helpful and professional.