Thank you for having Faustino Ruiz he always does an amazing job. He always make us feel like part of his family. I am so happy he’s there thank you guys for having him he’s Customer service is amazing.
4/7/2023
Andy P. VERIFIED CUSTOMER
Friendly and thorough service
4/7/2023
Mark C. VERIFIED CUSTOMER
My Routine tire rotation and alignment was quick and car wash is always a great added touch very happy thank you!
4/6/2023
Fabiola T. VERIFIED CUSTOMER
Awesome service by Alissa White and Lexus Team. The service was of the highest quality.
4/6/2023
Christian A. VERIFIED CUSTOMER
Alyssa was great and informative!
4/6/2023
Wind L. VERIFIED CUSTOMER
She is great
4/6/2023
Geovanna V. VERIFIED CUSTOMER
Helen is great !!!
4/6/2023
Vincent J. VERIFIED CUSTOMER
Would have liked a courtesy vehicle available for my service.
4/6/2023
Gilberto G. VERIFIED CUSTOMER
My service advisor was great, she answered all my questions.
4/6/2023
Syed S. VERIFIED CUSTOMER
Excellent customer service. Very courteous stuff.
4/5/2023
Daniel S. VERIFIED CUSTOMER
The checkin time appeared to be way understaffed I’ve never had to wait 39 minutes to check in
4/5/2023
Tuyet L. VERIFIED CUSTOMER
Excellent job , excellent service…????????????
4/5/2023
Patrick J. VERIFIED CUSTOMER
Helen always takes care of us and she helped us when it was an emergency.
4/5/2023
Eileen M. VERIFIED CUSTOMER
It appears the work performan
ce should be excellent and so was the customer service support person Fiona. However, I had called and confirmed with your service/part dept. that they had the drive belt in stock prior to my appt. When I arrived on my initial appointment on 4/3/23 after waiting probably 45 minutes I was informed they did not have the part for my suv & it would not be ready for at least six hours plus. I was offered a loaner but chose to take my own car as I had errands to run and would have to make a double trip regardless. It would’ve been appreciated to offer a discount on my service invoice for the inconvenience but it was never mentioned. Other then that I believe everything else is fine. Thank you.
4/5/2023
Chad F. VERIFIED CUSTOMER
This is the second car that I’ve purchased at this dealership. The sales staff did a fantastic job. Only one complaint is the cars extra key remote did not work. I replaced the battery ant home and it still doesn’t unlock the doors or trunk.
4/5/2023
James M. VERIFIED CUSTOMER
Excellent! Helen went above and beyond and made my experience at Crown Lexus exceptional!
4/5/2023
Ruth L. VERIFIED CUSTOMER
Mr. Roberson took his time explaining the process of my vehicle. Did a great job in listening to what I expected and did not insist on any up sales. Answered all my questions with a friendly and courteous attitude.
4/5/2023
Edgardo M. VERIFIED CUSTOMER
Fiona was attentive and helped me with no delays.
4/5/2023
Doris D. VERIFIED CUSTOMER
She’s very nice.
4/5/2023
Aaron A. VERIFIED CUSTOMER
Devin Roberson was a complete professional during my visit. He was informative and made sure i was taken care of throughout the process of servicing my car. In my opinion, oustanding customer service from him. Thank you!