Service was completed sooner than expected (< 1 hour).
4/15/2023
Cheri A. VERIFIED CUSTOMER
Great experience, as always!
4/15/2023
Michael L. VERIFIED CUSTOMER
All my interaction with crown has been professional and friendly
4/15/2023
Lilly Z. VERIFIED CUSTOMER
Tony is the best & accommodating to my schedule :)
4/15/2023
William S. VERIFIED CUSTOMER
Tony is my trusted service specialist. He is vital to Sonic’s success
4/15/2023
Vicent C. VERIFIED CUSTOMER
Tino was awesome top notch customer service and support!
4/15/2023
Maria V. VERIFIED CUSTOMER
Thank you!
4/15/2023
Patricia R. VERIFIED CUSTOMER
Been with Tino since 2017. My husband really liked him. Now he’s taking care of me. This dealership is good. Prices high but that’s life
4/15/2023
Robert P. VERIFIED CUSTOMER
It is a good connection with Tony and naturaly a good service. Thank you
4/15/2023
Juanda S. VERIFIED CUSTOMER
Tony was exceptional! He was professional and beyond courteous. He made the entire process extremely pleasant. His work ethic and deneanor are traits, not only to be commended but replicated.
4/15/2023
Martha R. VERIFIED CUSTOMER
Mui buen servicio
4/15/2023
William P. VERIFIED CUSTOMER
Great service.
4/14/2023
Lisa G. VERIFIED CUSTOMER
Tino Ruiz represents the gold standard for customer service.
He was friendly, attentive, professional, and competent in his area of work.
4/14/2023
Marian P. VERIFIED CUSTOMER
Great service
4/14/2023
Arnette W. VERIFIED CUSTOMER
Mr Ruiz was very professional and courteous. I would definitely recommend his services to others ????.
4/14/2023
Jack M. VERIFIED CUSTOMER
Service took much longer than I anticipated. Conflicting text messages also conflicted with what I was told by the service writer. On every visit, I am confronted with a litany of the unneeded service needed. One time the brakes are bad, next visit with nothing being done to the brakes, the brakes are fine. Alignment is needed but there is no mention that the vehicle was even checked other than a visual inspection, and no mention of uneven tread were, camber, caster, or toe in out of factory specs, The car dives straight as an arrow and has never been damaged and with very low mileage. Air conditioner condenser needs service, really! Today another pitch was added in, a failed battery test. Even if it did fail why would I believe you since everything else has been falsely reported to me?
Very, very tired of the attempted selling of further unneeded service, bordering on illegal practice as described by the Bureau of Automotive Repair "The Bureau strives to protect and serve California consumers by ensuring a fair and competitive automotive repair marketplace. JURISDICTION The Program resolves complaints and has jurisdiction over the Repairing, servicing or maintaining of automobiles, motorcycles and motor home chassis, including smog inspection and repair".