Helen was amazing! Went over and beyond. I only came from an oil change. She managed to get my 2nd key as well. Car is washed and clean when I received it. Great job
2/15/2024
Yuedong H. VERIFIED CUSTOMER
Good service
2/15/2024
Elizabeth C. VERIFIED CUSTOMER
Lexus dealer just was checking hatch on car. They need order parts and let me know when it comes in.
2/15/2024
David Q. VERIFIED CUSTOMER
Dennis was great he texted me about upcoming service had me in and out and got me a ride back home hassle free. Care was done quickly and I had a great experience
2/15/2024
Elaine B. VERIFIED CUSTOMER
Dennis my Service Advisor was fantastic!
2/14/2024
Angela L. VERIFIED CUSTOMER
She was great and very helpful.
2/14/2024
Iris L. VERIFIED CUSTOMER
I got answers to all my questions in friendly way. It was pleasant visit.
2/14/2024
Jose H. VERIFIED CUSTOMER
Dennis rocks
2/14/2024
Elizabeth L. VERIFIED CUSTOMER
Awesome job Mr. Ruiz, thank you
2/14/2024
Eric A. VERIFIED CUSTOMER
Great service, Dennis is hands down the best advisor! I will definitely be bringing back all of my Lexus vehicles to him. Crown Lexus always takes care of me. Courtesy wash was good to made my nx300 look new again, thanks again!
2/14/2024
Jana W. VERIFIED CUSTOMER
Great friendly service, thank you!
2/14/2024
Steven B. VERIFIED CUSTOMER
Helen provided excellent customer service!! I gave her 10+ stars!
Crown Lexus has the absolute best service department in every way that is why my family only owns Lexus for over 20 years.
The best customer service OVERALL !!
Thank you Helen for your kindness, professionalism, and knowledge and for making this experience so pleasant, seamless and enjoyable
2/14/2024
Joanne H. VERIFIED CUSTOMER
I came in without an appointment, and Alfred took good care of me! He answered all my questions, and my car was done in an hour. Excellent customer service!
2/14/2024
Mary J. VERIFIED CUSTOMER
My service writer Alyssa was so much help. She did a great job!!
2/14/2024
Virginia M. VERIFIED CUSTOMER
Professional and thorough.
2/14/2024
Avilov D. VERIFIED CUSTOMER
Thank You, Lexus Team... I truly appreciate Dennis for all his expertise and excellent service that he provided! I am extremely satisfied! Thanks again!
2/14/2024
Connie S. VERIFIED CUSTOMER
I always request Helen. Appreciate her efficient and friendly service.
2/14/2024
Miko H. VERIFIED CUSTOMER
It was recommended the tires be aligned. Was there wear evident on the tires to warrant this service? What was the outcome of the maintenance service. Was everything Haleigh’s? Is there something I should be aware of or keep an eye on? The representative did not have this conversation with me. I assume everything is okay.
2/14/2024
Albert S. VERIFIED CUSTOMER
Gorge was incredibly kind and knowledgeable, got me out quickly, and appreciated how valuable my time was.
He did outline the work I would need to accomplish going forward, but he did not pressure me into doing tasks that weren't due at this appointment. He was really helpful and well-informed.