They are friendly and helped me ???? percent Finalit they gave me extra key
4/6/2024
Eric R. VERIFIED CUSTOMER
James was courteous, professional, and punctual. He helped me explain the reason for the visit, and gave me an detailed explanation of the service visit.
4/6/2024
Darryl J. VERIFIED CUSTOMER
The issues that I requested seem to be fixed and the car is running better
4/5/2024
Stephen B. VERIFIED CUSTOMER
Mr. Chow was awesome. Great experience.
4/5/2024
Hongtao L. VERIFIED CUSTOMER
Professional and kind!Thank you!
4/5/2024
Estrella V. VERIFIED CUSTOMER
Tony is very helpful, knowledgeable person and honest to his customers . I appreciate it very much. Thank you.
4/5/2024
Ernesto S. VERIFIED CUSTOMER
Excellent
4/5/2024
Simon C. VERIFIED CUSTOMER
Crown Lexus staffs were courteous and very professional. They promptly provide the service needed, and I am extremely satisfied with all services provided.
4/5/2024
Qianying S. VERIFIED CUSTOMER
5 full star review!
4/5/2024
John Simon. VERIFIED CUSTOMER
She was the best. Represented Lexus with grace. Thank you
4/5/2024
Hongqi C. VERIFIED CUSTOMER
Great staff, friendly and patient service, great experience!
4/5/2024
Rick M. VERIFIED CUSTOMER
GM Jeremy has amazing people skill and alway show his customers how appreciated they are. I will continue to be very loyal to your dealership. The service advisor was great and is a reflection of the team that Jeremy manages.
4/5/2024
Michelle S. VERIFIED CUSTOMER
Thank you Alfred was awesome as always
4/5/2024
Jeff L. VERIFIED CUSTOMER
Tony is excellent!
4/5/2024
Jeff L. VERIFIED CUSTOMER
Tony is excellent!
4/5/2024
Kristie S. VERIFIED CUSTOMER
Helen handled my concerns with my recent repair to my air/heating system like the pro she always is. She made my re-check go seamlessly and made sure to completely understand what I wanted checked and followed through to address and get it fixed exactly as we discussed.
I love that she took a drive around the lot with me to test things out. Helen Kassel is so good at her job!
4/4/2024
Yun Y. VERIFIED CUSTOMER
good service, good advice
4/4/2024
Cecelia C. VERIFIED CUSTOMER
Very nice and thoughtful representative of your organization. In addition, he was knowledgeable about the product and spoke very clearly about the process. Good person to have on your team.
4/4/2024
Stephen L. VERIFIED CUSTOMER
George Gonzalez was very helpful and by the repair order I can see that the following first service was performed:
Tire rotation- is it true you do tire rotations on my car’s special tires?
Brake inspection
Inspect and adjust tire pressure.
Do you also check the fluids and fill them if needed? I guess I should have asked George that question.
Additionally, I asked George why am not getting as great of gas mileage since we first purchased this car. He said since we have low mileage we are not driving the car far enough to charge the electric battery and that battery is low. So we need to drive the car more. Can someone else verify that answer please?
4/4/2024
Priscilla W. VERIFIED CUSTOMER
Tino goes to extremes with his customers assuring timely repairs and providing follow up calls