Alyssa was amazing and helped us in every way possible.
6/5/2025
Dolores J. VERIFIED CUSTOMER
Alfred Nungaray was Amazing and has always gone the extra mile. Yes I will fill out a Survey
6/5/2025
Norman L. VERIFIED CUSTOMER
Noticed that you were very attentive to customer.. Walked me to my car after explaining the work that had been done. I have been coming to Crown for five years always good service but today especially comfortable. Washed car and all.
6/5/2025
Teresa D. VERIFIED CUSTOMER
Frank is my go-to person whenever I have an issue. He is very professional and communicative. I appreciate him and always happy when I leave. He’s very kind and helpful too.
6/5/2025
Erik T. VERIFIED CUSTOMER
As always Alfred did an amazing job with helping me with the service of my car couldn't ask for a better service advisor
6/5/2025
Martha H. VERIFIED CUSTOMER
Very pleased
6/5/2025
Rodli H. VERIFIED CUSTOMER
Good service. Kept me up to date
6/5/2025
Sherri M. VERIFIED CUSTOMER
Thank you for great customer service.
6/5/2025
Ahsan S. VERIFIED CUSTOMER
Out standing m. Very responsive. 5 star
6/5/2025
Nigel G. VERIFIED CUSTOMER
Professional and perfect job, thanks very much!
6/4/2025
Marcello'S Sheetmetal. VERIFIED CUSTOMER
Everything was great
6/4/2025
Trinh H. VERIFIED CUSTOMER
Good
6/4/2025
Noah W. VERIFIED CUSTOMER
Very welcoming
6/4/2025
Steven N. VERIFIED CUSTOMER
All went well. Thanks
6/4/2025
Reylyn C. VERIFIED CUSTOMER
I’m very satisfied to Faustino Ruiz. He always help and explain everything that needs to be done to my car. Tino is always nice and helpful. Thank you Tino.
6/4/2025
Terrie C. VERIFIED CUSTOMER
I was given a dirty loaner inside and out, I informed the worker that the car was dirty, he came took pictures and sent it to the manager but no further action was taken to get me a clean car, I was told I would be notified when my vehicle was ready for pick up. There was sticky stuff on the steering wheel, on the steering wheel functions, on the passenger door in the cup holder on the charging station, etc. Very dissatisfied, The car had not been washed at all. When I returned to the car dealership I was asked by another gentleman how is everything, I proceeded to inform him how dissatisfied I was with the experience there at Crown Lexus in Ontario, he immediately got a manager to come out to the car. Then I informed the manager of the situation above which was which he was already made aware of when I initially reported. He addressed the situation and informed me he would rectify it next service visit. No one should have had that type of experience.
6/4/2025
Francisca T. VERIFIED CUSTOMER
As always, it was a great service.
6/4/2025
Patchon L. VERIFIED CUSTOMER
Alyssa was accommodating to my extra inquiries and questions. Great job! Thank you
6/4/2025
Amy C. VERIFIED CUSTOMER
Thank you Tony for a great service today!
6/4/2025
Jonathan O. VERIFIED CUSTOMER
I appreciate Christian he goes above and beyond to meet my expectations every time, he truly cares on satisfying customers and I will continue to visit Lexus he’s very knowledgeable and welcoming thank you.