Alfred kept me informed during the day about the process. I was relieved to find out that there was no damage from rats tha had started a nest under the hood.
6/11/2025
Rose Z. VERIFIED CUSTOMER
Service rep, Chris was very accommodating and receptive of service request
6/11/2025
Erica B. VERIFIED CUSTOMER
I was really satisfied with Jerry Temores customer service really appreciate all his hard work to resolve my issue.
6/11/2025
Tammy F. VERIFIED CUSTOMER
Thank you for your service. I enjoyed the new Lexus courtesy vehicle and I took good care of it just like you took care of my car thank you PS Helen was great????
6/11/2025
Adem E. VERIFIED CUSTOMER
Chris has excellent customer service and communication. He ensured all our questions were answered.
6/11/2025
Nadine N. VERIFIED CUSTOMER
Tony is amazing. Excellent customer service.
6/11/2025
Julian R. VERIFIED CUSTOMER
Outstanding service very knowledgeable service agent recommend to friends and family.
6/11/2025
William E. VERIFIED CUSTOMER
Now that you are charging for credit card use, and you don't have any signs that say you don't accept checks, we were forced to pay the 3% fee. You have just lost another long time customer.
6/11/2025
Jon F. VERIFIED CUSTOMER
Tino and the team always do a great job.
6/11/2025
Vona V. VERIFIED CUSTOMER
Very helpful. Did a complete vehicle check before warranty up
6/11/2025
Audry W. VERIFIED CUSTOMER
Chris Santos is a true professional and a stellar representative of Lexus. Chris consistently provides exceptional customer service and personal care. I will always trust my RX450h to him…all of his recommendations for service are clearly explained. Just another fantastic experience!
See you soon, Chris!
6/11/2025
Regina L. VERIFIED CUSTOMER
I trust Helen because she is honest and kind.
I’m grateful to have met Helen today.
I hope Lexus continues to prosper.
Thank you.
Regina
6/11/2025
Andre C. VERIFIED CUSTOMER
Okay I will look for it. Jennifer did a great job by the way
6/11/2025
Raymond L. VERIFIED CUSTOMER
Tony Hang is the best service personnel I ever met among the different Lexus locations in So. Cal. dealership so far, very polite, responsive and respectful.
6/11/2025
Vincent R. VERIFIED CUSTOMER
Chris is gave amazing service
6/11/2025
Liliana M. VERIFIED CUSTOMER
Mr. Connor is the best!
6/11/2025
Kristine N. VERIFIED CUSTOMER
She was very friendly and welcoming. It’s my first time being serviced here with Lexus so great first experience
6/10/2025
Melissa S. VERIFIED CUSTOMER
Faustino always makes me feel like I’m family when I come in to get my vehicles serviced. I literally revolve my appointment around his availability thank you Lexus of Ontario for having people like Tino to take care of us and our vehicles.