The center console was not addressed other than that, everyone is great at crown Lexus
7/23/2025
Dusti R. VERIFIED CUSTOMER
Tony was exceptional—attentive, caring, and truly focused on customer service. This was by far the best dealership experience I’ve ever had. Crown Lexus, you have a remarkable team that clearly values people.
7/23/2025
Rania Q. VERIFIED CUSTOMER
I called twice and spoke to women at the service center because I was running late and wanted to make sure my loaner was still available. When my husband gets there, Alfred tells him there’s no loaners. I called again and confirmed my loaner car was still there so I’m not sure as to why Alfred would tell my husband multiple times there’s not gonna be a loaner car. I called my husband and heard him tell him there’s nothing he can offer us. We ended up getting a loaner but I would love to know where the discrepancy is. I’ve been getting my car serviced there over 6 years and this just didn’t sit well with me. I would rather just be told the truth because I would’ve rescheduled to another day.
7/23/2025
Ron L. VERIFIED CUSTOMER
Tony is simply superb. Helpful and very knowledgeable. I live in Santa Clarita but I go to Crown Lexus because I know I will be taken cared of. And my car will be serviced well. Thank you Tony.
7/23/2025
Wendy H. VERIFIED CUSTOMER
Tony is always amazing
7/23/2025
Brian T. VERIFIED CUSTOMER
Why do I need to get charged 3% when using a credit card?
7/22/2025
Michael P. VERIFIED CUSTOMER
Phenomenal customer service went beyond to make me feel comfortable
7/22/2025
Carolyn R. VERIFIED CUSTOMER
Helen is a fantastic representative. She is professional and kind. I always appreciate her help.
7/22/2025
Joseph O. VERIFIED CUSTOMER
I have already submitted a survey about the service rendered by Mark.
Thanks!
7/22/2025
Rhonda H. VERIFIED CUSTOMER
Helen is the best!
7/22/2025
Deissy M. VERIFIED CUSTOMER
Muy feliz y satisfecha con la atención de Alfred, siempre es amable y me ayuda en todo.
7/22/2025
David L. VERIFIED CUSTOMER
Charged an extra 3% on credit card payments...Seriously?
7/22/2025
Frank Z. VERIFIED CUSTOMER
She is professional and nice to take care of .
7/22/2025
Virginia V. VERIFIED CUSTOMER
Great customer service by Frank Sepulveda.
7/22/2025
Miguel S. VERIFIED CUSTOMER
Robert did a phenomenal job and I recommend him to everyone and the service was completely immediate
7/22/2025
Ron Z. VERIFIED CUSTOMER
Thanks for finding that elusive tire leak.
7/22/2025
Dan B. VERIFIED CUSTOMER
Helen is the reason I drive out of my way to get to Crown. She’s honest, intelligent, knowledgeable, kind and absolutely the sort of person I’m honored to be able to work with.