I really appreciate Helen always delivers the best customer service
12/11/2025
Paul N. VERIFIED CUSTOMER
Service was great
12/11/2025
Roberto M. VERIFIED CUSTOMER
Initially, I scheduled an appointment to have my brakes replaced, as I believed it may be a necessary service due to my vehicle’s mileage. I was assisted by Alfred, who was exceptionally pleasant to communicate with and highly respectful. Alfred addressed all my inquiries and concerns. I wholeheartedly recommend that anyone with a Lexus visit Crown Lexus to consult with Alfred.
12/11/2025
Irene A. VERIFIED CUSTOMER
You go through and at drop off go through and up sell us on recommended service not required. After when we pick up you do go through and explain what was completed just go to cashier and pay. Also you do a half fast job in washing the car.
12/11/2025
Wendy O. VERIFIED CUSTOMER
Alfred was wonderful! He made me feel welcomed and greeted me right away. He was very professional and accommodating. I really felt cared for by him and look forward to coming back for additional maintenance in the future. Honestly I can’t say enough nice things about him. When my husband asked about my experience I told him, “we finally found our maintenance guy!”
12/11/2025
Nathan G. VERIFIED CUSTOMER
Gerardo really explained and took care of me. I appreciate the professionalism and kindness
12/11/2025
Steven D. VERIFIED CUSTOMER
Service advisor was great
12/11/2025
Carolyn R. VERIFIED CUSTOMER
Helen is AWESOME. She is always helpful, kind and professional.
12/11/2025
Ging Crespo. VERIFIED CUSTOMER
I want the service George Gonzalez see him next service to help us.
12/11/2025
Tracy W. VERIFIED CUSTOMER
I have posted it on Google. Nightmare.
12/11/2025
Lorna S. VERIFIED CUSTOMER
Great
12/11/2025
Hector S. VERIFIED CUSTOMER
Thank you you guys are the best
12/11/2025
Michele W. VERIFIED CUSTOMER
Mark Gray provided excellent service.
12/11/2025
Gail D. VERIFIED CUSTOMER
Robert, answered all my questions and my vehicle was ready as promised.
Alfred, thank you for taking in our GX & as always thank you for your help. You are always great to work with and we both greatly appreciate you. You make us feel valued and appreciated.
12/10/2025
Vanessa G. VERIFIED CUSTOMER
Alfred is my go to advisor for many reasons but most importantly because he knows how to communicate. Time and time again he is able to acknowledge my concerns and clearly articulates my choices. I also feel that he looks out for me when I take my car in which makes my visits less stressful and to certain extent enjoyable because I know I’m in good hands. Alfred is the reason I keep taking my car to crown Lexus, and he definitely deserves recognition.
Thank you Alfred for your sincerity and for being so honest and helpful every time.