First of all, thanks .
My wife and I thought our appointment was 11-10-25 at 8:00 am ,
so we woke up to the first snow of this season at 5:30 am drove 1hour - 45 minutes.Only to find our appointment was actually 11-13 25 at 8:00 am . Patrick immediately said we got this , we’re going to work you in
Asap . And he did . THANKS
11/11/2025
Roger E. VERIFIED CUSTOMER
Alicia is always so friendly and kind and helpful and this time was no exception! She always helps us out so much. Everything went well with our car and we were so glad to have it serviced at Buckhannon Toyota!
11/9/2025
Steve P. VERIFIED CUSTOMER
I am having it towed back to today some will not start problem. Steve P
11/8/2025
Justin M. VERIFIED CUSTOMER
Good job
11/8/2025
Bruce L. VERIFIED CUSTOMER
I think Buckhannon Toyota tried to fix my problem. However, Toyota Company is dragging their feet for whatever reason. I suppose I need to buy from a more reputable Auto Maker. I have bought 5 trucks from Toyota, but it looks like I now need to change Companies!
11/8/2025
Heather C. VERIFIED CUSTOMER
I purchased the used 2022 Tacoma in July 2025 from Buckhannon Toyota.
When I got it home, I realized that the tires were almost bald and the truck was totally out of line. In September 2025, the truck started making a noise. I stopped at my local garage to ask what the mechanic thought about the noise. He said the noise was coming from the manifold. Took it back to the dealership and ended up trading it in for a 2018 Tacoma.
11/7/2025
Timothy S. VERIFIED CUSTOMER
I liked the video of the service and that they asked before they replaced needed items on my car.
11/7/2025
Jacquelyn C. VERIFIED CUSTOMER
Very professional.
11/7/2025
Carol S. VERIFIED CUSTOMER
Recommended cabin air filter replacement. Had my vehicle serviced the day before at another facility and cabin air filter was checked then. The tech may have been trying to be completely thorough, but I thought it was odd.
11/6/2025
Al Mardeai. VERIFIED CUSTOMER
You are the best nice service
11/5/2025
Elaina M. VERIFIED CUSTOMER
Alicia is always great with any issues. Most certainly would recommend Buckhannon Toyota Service Department to others.
11/5/2025
Roger K. VERIFIED CUSTOMER
Great facilities. Super personnel. Very satisfied with service and performance of my vehicle. Recommend dealership and products to one and all.
11/4/2025
Barry B. VERIFIED CUSTOMER
As always very good service
11/4/2025
John C. VERIFIED CUSTOMER
Appreciated the service I received.
11/4/2025
Wendy A. VERIFIED CUSTOMER
She is always so welcoming and shows appreciation for coming to BU Toyota.
11/4/2025
Marty B. VERIFIED CUSTOMER
Very good
11/2/2025
Logan B. VERIFIED CUSTOMER
I drove my truck home, parked it, and later walked back out to an oil puddle under my truck and oil sprayed all the way under my undercarriage.
NOT PLEASED.