When one shock is replaced the other is automatically replaced. Toyota will not do this under warranty.
9/24/2025
William V. VERIFIED CUSTOMER
Alicia is very professional and a joy to work with. She makes your business a better place to visit. Always helpful, patient and respectful. You couldn’t have a better person in that position.
9/23/2025
Carrie L. VERIFIED CUSTOMER
Refused to take my car through the wash bc of a small dent on my back bumper.I went through BU shine and paid $17.I love toyota though, respectful employees and I always feel safe driving my car because I know my car is well taken care of.
9/23/2025
Ilene M. VERIFIED CUSTOMER
The required maintenance light came on when I left there is that because of the recall, thank you very much, Alicia
9/22/2025
Nicholas C. VERIFIED CUSTOMER
Donna very good job
9/20/2025
Herman B. VERIFIED CUSTOMER
Thanks for the efficient service.
9/19/2025
R S. VERIFIED CUSTOMER
Courteous people and car was serviced in a timely manner.
9/19/2025
Amber M. VERIFIED CUSTOMER
Na
9/18/2025
Thomas D. VERIFIED CUSTOMER
Yes
9/18/2025
Rick C. VERIFIED CUSTOMER
Our experiences with you all have always been good and very professional.
9/18/2025
Moryah G. VERIFIED CUSTOMER
When I turned my car on at the dealership to leave my tps/air light came on. Yet I was told that to change the serpentine belt they had to do diagnostic testing that I would be charged for but I still have a light on. So now I have to find a more reliable company to look things over again. I was satisfied with timeliness and notifications.
9/17/2025
Calvin A. VERIFIED CUSTOMER
Why did I have to schedule an oil change a week out? Wasn't what I was told when I purchased the vehicle!!
9/17/2025
Jackie G. VERIFIED CUSTOMER
No problem.
9/17/2025
Cathrine P. VERIFIED CUSTOMER
Thank you
9/15/2025
Anita H. VERIFIED CUSTOMER
The service personnel couldn't have been more helpful. I was asked about what to do for my truck before it was done and informed of cost upfront..very pleasant experience..
9/14/2025
David G. VERIFIED CUSTOMER
Was satisfied until they either didn’t put my center cap on front passenger side or they didn’t get it on right it came off I need a new one other than that I was satisfied. Hopefully u will take care of it I’ve bought 5 vehicles off of Buccannon Toyota thank you
9/13/2025
Doug A. VERIFIED CUSTOMER
Thank you to Christian and others in the service department for diligent amd speedy service. Blessings to.all of you.
9/13/2025
Alan S. VERIFIED CUSTOMER
Christian was very friendly and professional.
9/12/2025
Tracie G. VERIFIED CUSTOMER
Have never had any complaints
9/12/2025
Robin M. VERIFIED CUSTOMER
I am thrilled by the top rate service I received at Buchannon Toyota and particularly by Christian Ferro.
He was kind, caring, and went above and beyond anything I expected!
Top rate employee!
Thank you, thank you, thank you!