She was great. You won’t find one any better. She has a great personality. Hope she is there the next time I bring my truck in for service.
9/20/2024
Hollie J. VERIFIED CUSTOMER
I am happy with service.
9/20/2024
Bobby B. VERIFIED CUSTOMER
Very capable service department
9/20/2024
Judy W. VERIFIED CUSTOMER
Ashley was great. She checked my history and saved me money because my vehicle wasn't due work that I requested. Friendly and courteous.
9/20/2024
Marinel D. VERIFIED CUSTOMER
Dalen was such a sweetheart. He smiled as he welcomed me at my car and took care of me from start to finish. He let me know when the service was done, but since my husband was waiting on his car for service being done at the same time, and I was waiting on him, Dalen moved my car for me and parked it and brought the keys back to me. I offered to do it and he insisted. Such a nice young man. Coad Toyota is blessed to have him. He told us to have a great day and was very respectful and courteous.
9/20/2024
Owen F. VERIFIED CUSTOMER
Truck makes squeaking noise while driving that it did not make before
9/20/2024
Mari N. VERIFIED CUSTOMER
My car looks so good. They did a wonderful job on my detail.
9/19/2024
Raed A. VERIFIED CUSTOMER
Excellent customer service
9/19/2024
Amy F. VERIFIED CUSTOMER
Everyone was nice and informative and let the shuttle take us to lunch
9/19/2024
Debra L. VERIFIED CUSTOMER
Great service in a timely manner.Dalen is always very helpful and kind.
9/19/2024
Elaine M. VERIFIED CUSTOMER
Yes please let me know when you get the part to fix my Toyota Venza 2009.ty so much .I need to know ahead of time please let me know when you get the part in ty so much Elaine Marshall.
9/19/2024
Victor H. VERIFIED CUSTOMER
Your service department spent 3 hours trying to make the Gas door activator work instead of replacing it. This is unacceptable if it wasn't covered by an extended warranty. Your Service Rep however went above and beyond trying to heip.I believe her name was Ashley
9/18/2024
Rhonda W. VERIFIED CUSTOMER
Ms Rosas was very pleasant, professional and informative.
She did a great job.
9/18/2024
Marlene M. VERIFIED CUSTOMER
Dalen Mcnesse and the rest of the service staff went above and beyond. I would not take my vehicle anywhere else for service.
9/18/2024
Jackie M. VERIFIED CUSTOMER
Selena Rosas + Ashley Demoss = The Dynamic Duo!
9/18/2024
Janice T. VERIFIED CUSTOMER
I was there for 1.5 hours and I believe that she failed to see the message from the technician that I needed a new cabin filter. I also asked her to replace the battery on my key fob but she forgot. I put it down to being new I assumed.
9/18/2024
David B. VERIFIED CUSTOMER
Ashley was knowledgeable enough about the mechanics of my car that I felt very comfortable going into all the little details regarding my problem. She exhibited good troubleshooting and communication skills. She did everything I asked of her and did it promptly. If she wasn’t sure of an answer to a question, she checked with the mechanic and got back with me promptly. You surely regard her as a valuable member of your staff. The mechanic devised a plan to further understand my increasing oil level problem after a cause of my oil level increase was not discovered and I will revisit your location again in 500 - 1000 miles for additional troubleshooting if the oil level continues to increase after today’s visit. The mechanic’s efforts to troubleshoot the problem seemed to be reasonable procedures. The problem’s cause could be of an intermittent nature, and if so, it could be difficult to solve. I believe the mechanic did all he could have done without greatly increasing the cost of my visit. Thanks to the mechanic and Ashley for their efforts.
9/17/2024
Ruth P. VERIFIED CUSTOMER
Everyone was extremely helpful and informative. And courtesy