Even though the problem isn’t solved yet, they assured me they are in contact with Toyota to find a solution.
11/7/2025
Star S. VERIFIED CUSTOMER
Always helpful and professional.
Thank you.
11/6/2025
Stephen E. VERIFIED CUSTOMER
Friendly, quick and professional. Made sure my issues were taken care of.
11/6/2025
Barbara W. VERIFIED CUSTOMER
Dalen is an excellent employee. He is pleasant young man to communicate with.! I hope you keep him for years to come.He explains situations with vehicles in a very excellent manner.
11/6/2025
Thomas B. VERIFIED CUSTOMER
Dalen was very helpful as always.
11/6/2025
Regina N. VERIFIED CUSTOMER
They were very helpful especially with me just dropping in. They took care of me.
11/6/2025
Elizabeth B. VERIFIED CUSTOMER
Great service, Thank you so much.
11/6/2025
Brandi J. VERIFIED CUSTOMER
Wonderful customer service. I am handicapped and was helped the whole time.
Thank you
11/6/2025
Marcelo P. VERIFIED CUSTOMER
Well, I was in a hurry and didn't check the car. Then I got home and saw the three broken tire logos. They told me only one was broken, but two are actually broken and the other is about to break. Oh well. The girl who helped me was nice, but she said she didn't know which shop I took it to that broke them. She added that she'd already replaced the tires, but they always removed them safely. That's all I have to say. Thanks.
11/5/2025
Scott T. VERIFIED CUSTOMER
Now the auto start stop is on and I don’t have a button to turn off, called and service could not help over the phone, so now I’ve gotta waste more of my time, make appointment to bring truck back
11/5/2025
Patsy B. VERIFIED CUSTOMER
I was pleased that the employee explained your work and each item which I need to consider getting done in the near future.
Thank you.
11/5/2025
Sabrina M. VERIFIED CUSTOMER
Everyone has been so helpful in trying to remedy my vehicle’s issues.
Service department is WHY I have been driving Toyota products since 2009!
11/5/2025
Dennis C. VERIFIED CUSTOMER
Will be happy to provide feedback!
11/5/2025
Lenetta C. VERIFIED CUSTOMER
As always the customer service is great and what keeps me coming back!!
11/5/2025
Brenda S. VERIFIED CUSTOMER
Missed my appointment and they worked me in.
11/5/2025
Michael H. VERIFIED CUSTOMER
Very professional
11/5/2025
Darrell M. VERIFIED CUSTOMER
Thank you. All was good.
11/5/2025
Susan L. VERIFIED CUSTOMER
Coads Paducah are the best of the best !! I bought my Highlander platinum 2022 and Maria was Amazing then I have gone to the service department every 5000-6000 miles for all my maintenance and they too are Amazing. Every person is sooo nice and they are so honest and truly care
Thanks y’all for everything every time