Coad Toyota Paducah Auto Repair Service

I was quoted an estimate of $168 to reprogram the tire pressure monitoring system on my 2018 Camry. My appointment was at 1:00. At 2:00 I was informed that the the cost would be $200. I asked why and something was said about taxes. That’s ALOT of taxes. I had to agree or I had just wasted an hour. It was over another hour before the job was complete. Upon inspection of the bill it said that the extra $30 was for waste disposal. WHAT WASTE IS GENERATED BY REPROGRAMMING MY COMPUTER? Coad Toyota has probably seen the last of my business.

Employees were very polite and knowledgeable!

Dalen was very friendly and helpful.

Service representatives are among the best I’ve encountered.

She was very welcoming and took care of business!

Thank you for your professional automotive service today.

I always receive top notch service with friendly people and upfront advice from your team

Always delighted to work with Dalen who shows the utmost professionalism!

None

Everyone at Coad Toyota is a professional. Selena greeted me when I pulled into the service bay. She went over the work order with me, and made sure I understood the maintenance to be performed. Selena is young, and hasn’t had enough time in her chosen profession to be considered a seasoned professional. I have two suggestions for Selena: 1) When a customer arrives at Coad Toyota for scheduled maintenance, after the customer signs the ‘tablet’ and hands the vehicle keys over to the employee, she should give the customer an idea of how long the maintenance will take; 2) As Murphy’s Law would dictate, as soon as I went to the restroom, she came looking for me in the waiting area. She did not find me because I was in the restroom. When I exited the restroom, I went back to the waiting area, and minutes later approached the Service Desk. I asked Selena about my vehicle’s status. She said, “The battery failed.” I didn’t know the battery had failed. So, my vehicle sat in the maintenance bay waiting for me to say yea or nay on battery replacement. Had I not approached the Service Desk, I don’t know how much more time I would have waited. Again, Selena is young and, in time, I’ve no doubt she’ll become the consummate professional.

Easy service to access. As a recent widow whose husband always took care of the” car stuff”, I’m very appreciative

Your alignment man was piss poor

We love everything about your service department!!!!

Excellent people in the service department. Part of the reason we keep coming back.

Excellent job!!

Excellent

I got my car back and 2 days later the same issue is showing up with the same diagnostic codes that they said was the problem. So I'm going to have to take it back in

Prompt service

You’re service team has always been top notch and very friendly and supportive

Timely and courteous service