Great service. Staff are friendly. Always courteous and make sure to communicate thoughtfully and throughly about their findings. recommendations and actions.
6/30/2023
Stephen J. VERIFIED CUSTOMER
I was waiting on my tires to be rotated for an hour and 45 minutes
6/29/2023
Jane T. VERIFIED CUSTOMER
Yes! I feel I was treated with kindness and respect on my visit to have my car serviced. Thank you for a job well done.
6/29/2023
Donna P. VERIFIED CUSTOMER
Very professional and personable made sure all my concerns were made aware so they could be addressed by the mechanic staff. She made me feel comfortable.
6/28/2023
Jane F. VERIFIED CUSTOMER
Fast efficient service as usual. Thank you!
6/28/2023
Acees I. VERIFIED CUSTOMER
Ashley is the best. She’s very personable, great communicator and always takes good care of us.
6/28/2023
Robert T. VERIFIED CUSTOMER
Very happy with the service.
6/28/2023
Paul M. VERIFIED CUSTOMER
Hi
6/27/2023
Jodie G. VERIFIED CUSTOMER
Very fast, easy to use online service to approve fixs and pay. They were very nice and did as requested. Would highly recommend.
6/27/2023
Ascendant P. VERIFIED CUSTOMER
Service was well done but took a long time- 2.5 hours.
6/27/2023
Thomas B. VERIFIED CUSTOMER
Best service I ever received at a Toyota dealership
6/27/2023
Jim W. VERIFIED CUSTOMER
Yes, l was completely satisfied.
6/27/2023
Charles R. VERIFIED CUSTOMER
Thank you
6/27/2023
Regina M. VERIFIED CUSTOMER
Service was completed that I did not agree to
6/27/2023
Jennifer M. VERIFIED CUSTOMER
I was charged $100 for a diagnostic without being informed prior to that there would be a charge if what was diagnosed wasn’t covered by my warranty. I’m also unsatisfied that my car is less than 3 years old and having issues not covered by a warranty.
6/27/2023
Nancy S. VERIFIED CUSTOMER
Excellent service and friendliness. Very courteous.
6/26/2023
Lesa S. VERIFIED CUSTOMER
I am satisfied with how my car is running now and appreciate the service. The issue I was not happy with is with the extra key made, which was supposed to be programmed was not working. If I had gotten home 40 min later & found out the extra key did not work, I would have been majorly upset when I had to come back, so I am so glad I tested it in the parking lot. My husband & I went back in to let the young lady know the extra key did not work, although it plainly said so on the receipt copy. She just showed the young man who walked up & told him then said they'll get that done. It's the customer service that wasn't great, when it was your mistake & not even a 'I am so sorry about that. It was our mistake.' I work in customer service & I would have handled that A LOT better so that my customers would come back. Even my husband said that was bad, especially for paying over $1,000 & being my first time there. I did not say anything, instead I just went to sit down while fuming, to wait for you to fix your mistake.
6/24/2023
Kenneth M. VERIFIED CUSTOMER
They explained everything about my issue. No surprises . Gave me a time frame and all went smoothly. Thank you.
6/24/2023
Judith B. VERIFIED CUSTOMER
Ms Demoss was great. She has helped us several times and each time she has represented your company in an outstanding manner. Your service department has always presented themselves in a caring, knowledgeable, and professional manner. Thanks for your help concerning our vehicles.
6/23/2023
Donnie G. VERIFIED CUSTOMER
Ashley was very helpful,called back when she said she would , would definitely go back to cold Toyota just because of her.