I’m thankful for the two years of free service with my new highlander. It seems there were 3-4 extra Coad employees just standing around the check in area. Maybe they were training or something but it seemed like a waste of manpower.
I’m also thankful for the free bottled water and snacks. I have recommended you to all my friends.
7/15/2023
Steven F. VERIFIED CUSTOMER
Best service yet tech left truck like she found it all safety and lane assist stuff turned off thanks
7/14/2023
Gary D. VERIFIED CUSTOMER
Ashley was very nice and very knowledgeable. She was friendly and let me know the others progress of the repair.
7/14/2023
Carolyn T. VERIFIED CUSTOMER
Fantastic service-quick and efficient!
7/14/2023
Carl R. VERIFIED CUSTOMER
All personnel that I dealt with were courteous, and Knowledgeable about any question. I asked about the car and a service. We were visiting family here in Paducah so this accounted for relieving a lot of the stress of the breakdown. Thank you.
7/13/2023
David B. VERIFIED CUSTOMER
Great customer service!
7/13/2023
Marilyn W. VERIFIED CUSTOMER
It was nice it did not take long to complete this service!
7/13/2023
Wilma S. VERIFIED CUSTOMER
Coad people are the best!! Very professional and caring people. I will always have a Toyota Highlander and I will always choose Coad Toyota..
7/13/2023
Bradley O. VERIFIED CUSTOMER
The staff was very knowledgeable and answered all of my questions.
7/13/2023
Whenna Q. VERIFIED CUSTOMER
You are completely professional and take great care of my Lexus. I really appreciate every aspect of your service. Thank you.
7/12/2023
Timothy K. VERIFIED CUSTOMER
Great overall experience I appreciate the help with the billing and time taken to do the job quickly.
7/12/2023
Joan C. VERIFIED CUSTOMER
Good staff. Appreciated the timely job.
7/12/2023
Dale K. VERIFIED CUSTOMER
Good service
7/12/2023
Hayley D. VERIFIED CUSTOMER
Ashley and the whole team provided excellent customer service!
7/12/2023
Deb S. VERIFIED CUSTOMER
Had blown a tire. Had the donut on.
So did not call and make appointment. I perceived an attitude that I should have called. Okay, she didn’t know I was like 10 minutes away from your location when I blew the tire.
Clerk did not look at tire that had blown, which was in the trunk. If she would have she would have known that you did have a like tire in stock.
Initially had been told the tires you had were completely different from what was on my car.
Was happy that was out in a little more than 2 hours.
Took a while to get my car seat back as it was when I arrived.
Thank you
7/11/2023
Susan S. VERIFIED CUSTOMER
Ashley is always so friendly , knowledgeable & professional. One of the reasons I return for service!
7/11/2023
Bill B. VERIFIED CUSTOMER
Outstanding and friendly service.
7/11/2023
Jeffrey D. VERIFIED CUSTOMER
Friendly people and great service
7/11/2023
Stefanie H. VERIFIED CUSTOMER
Arrived a little early for my 8 am appointment. Waited outside the automatic doors until about 8:10-8:16. They never opened. Had to go inside to get someone to go to the service desk & open the garage doors for me. They said they didn’t know there was an appointment because I did it online. But yet I got texts & a text the day before to verify my appointment? Which I did. Other than that, the service was wonderful. No issues.
7/10/2023
Courtney E. VERIFIED CUSTOMER
Very helpful! Thank you for taking care of our family van.