Your note indicated you wanted a single answer, which I supplied. Do not expect a further survey to be answered
6/10/2025
John C. VERIFIED CUSTOMER
Very professional and courteous service person, she made sure that I understood problems with tires.
6/8/2025
Cody H. VERIFIED CUSTOMER
Was told upon check-in my visit would be around an hour. Two hours later, I was beginning to wonder what was going on as the repair my vehicle was brought in for is a very quick and easy fix. I then get called up just to be told the part needed to be ordered and I would have to come back. It took 2- hours to look at it and determine no parts were in stock?
6/8/2025
Emilio C. VERIFIED CUSTOMER
Michaela did a great job taking care of my service and communicated well. Over all a great experience. Thank you
6/8/2025
Victoria F. VERIFIED CUSTOMER
I appreciate all your hard work. It was wonderful. And your customer service was great
6/8/2025
Brittani M. VERIFIED CUSTOMER
He was friendly and helpful.
6/8/2025
Robin M. VERIFIED CUSTOMER
Service this time was much better.Wait time better. Thank you!
6/7/2025
Marylee S. VERIFIED CUSTOMER
Your customer service team is great! Professional, explaining in detail work that needs to be done, and going the extra mile for customer satisfaction.
6/7/2025
Terrell A. VERIFIED CUSTOMER
Makayla was really nice , professional.I had dropped, my wallet outside the building and not only did she call to tell me and held it in a a safe place but I think his name was Ryan a service technician possibly called as well.zGreat service and got.
6/7/2025
Tammy C. VERIFIED CUSTOMER
I always get exceptional service!
6/7/2025
Debbie M. VERIFIED CUSTOMER
I was totally pleased overall!
I enjoyed working with Michaela as she was my knowledgeable and informative contact person for my service. I had total confidence in her, what she said, and what she recommended. She was in touch with me the entire way, and I knew exactly what was going on throughout.
I love the electronic communicating system. It kept me really connected.
Thank you to Michaela and all involved in this whole process. I will not hesitate to bring my vehicle to Lillard Toyota as the need arises.
Thank you so much!
6/7/2025
Wen Y. VERIFIED CUSTOMER
My car was fixed in one and a half days and satisfied with the service.
6/6/2025
Noriko H. VERIFIED CUSTOMER
Professional service and very clear what I need to get done.
Very satisfied with their work.
6/6/2025
Duncan S. VERIFIED CUSTOMER
Everything requested done in a timely manner with no pressure for any
unnecessary extras.
6/6/2025
Kristine H. VERIFIED CUSTOMER
Everyone is friendly and helpful.
6/6/2025
Karen W. VERIFIED CUSTOMER
You did amazing Nicholas. Thank you for your efficiency and being so helpful. I’ll definitely be back.
6/6/2025
Brian F. VERIFIED CUSTOMER
Timely. Good service. A+
6/6/2025
Shelly F. VERIFIED CUSTOMER
Michaela was great. I just loved working with her. She was very professional and kind. She told me that my vehicle was in good shape and that next time she said they might recommend me to get new tires. I was in and out of Toyota in no time.
It was a great experience.
Thank you,
Shelly F