Thank you Thomas. I appreciate your thoroughness in keeping me informed on the progress of service and answering my question's.
11/1/2025
Laura S. VERIFIED CUSTOMER
In all of our experiences with Damian Lillard Toyota,Tommy has been exceptionally professional, attentive, transparent, and kind. He is the reason we feel comfortable whenever we have a question or concern about our Prius.
11/1/2025
Shelley S. VERIFIED CUSTOMER
I was satisfied with the actual service. However, after driving 2 hours to get to Damian Lillard, I was told service was essentially rotating my tires and doing some checks. But I thought it also included an oil change. I would not have driven all the way there had I realized I didn't actually need an oil change and would only be getting a check and tire rotation, but I was under the impression I was due for one when I made the appointment since my maintenance required light kept coming on. I would appreciate knowing upfront exactly what is going to be done when I set an appointment and prior to arriving and what is part of my appointment so I can plan accordingly. I was given the option to change my oil for a reduced price which was nice considering I would not pay $100 for one when I get get for less where I live. But the reduced price made it worth doing the oil change since I was there.
11/1/2025
Vivian M. VERIFIED CUSTOMER
On time and friendly ????????
11/1/2025
Lynette R. VERIFIED CUSTOMER
Everyone was great and very helpful. Love the donuts and Nitro coffee ????
11/1/2025
Borge P. VERIFIED CUSTOMER
Good customer follow up on the service related issue.
Thanks
11/1/2025
Eric M. VERIFIED CUSTOMER
Fast, courteous
10/31/2025
Carole T. VERIFIED CUSTOMER
Isaiah was extremely professional and communicative throughout my entire experience. He went above and beyond. Highly recommend!
10/31/2025
Whitney A. VERIFIED CUSTOMER
Isaiah did a great job checking everything out and communicating what he found.
10/31/2025
Sandy S. VERIFIED CUSTOMER
Good service by the staff from start to finish. The person who greeted me and took my key at check-in was very friendly. Then I believe it was Ryan that assisted me later. He was courteous and helpful. He took care of my bill and even walked me to my car. Thank you.
10/30/2025
**** C. VERIFIED CUSTOMER
Great service
10/30/2025
Paul V. VERIFIED CUSTOMER
Excellent and friendly
10/30/2025
SARAH P. VERIFIED CUSTOMER
My seat setting was completely jacked up and there is no button to return as is. Very frustrating. I also got a phone call saying my vehicle was done 2 hours after dropping my vehicle off and then received a text saying I would be updated on my car another 2 hours later. I then received another text this morning at 7 saying my vehicle was done and ready for pick up. Immunization system not great. I have mentioned this before but I think it would be nice to offer a car wash with service.
10/30/2025
Patsy D. VERIFIED CUSTOMER
Thank you ever so much for your expertise and kindness! I’m so glad that all is repaired and running smoothly.
Patsy
10/29/2025
Pamela G. VERIFIED CUSTOMER
The service was done very quickly. Everyone was very kind and helpful
10/29/2025
Shelly B. VERIFIED CUSTOMER
I appreciate that i was allowed to take a test ride with Travis and he was very helpful. He helped me understand what was going on with my vehicle
10/29/2025
Devon P. VERIFIED CUSTOMER
Easy and effective visit. Thank you
10/29/2025
Kurt H. VERIFIED CUSTOMER
I felt they listened to me and repaired my car in the time they said they would. I appreciate that!
10/29/2025
Goodwin H. VERIFIED CUSTOMER
Michaela was efficient
& thorough.
When I called in for the shuttle return, though, I was put on hold for about 8 min.
There must be a way to Improve this unnecessary delay.
Thank you!
10/28/2025
James B. VERIFIED CUSTOMER
I do appreciate the info about issues that will be arising with age and wear-and-tear so I may know what to expect and the ability to say “not now”. I appreciate that a lot.