The whole experience was extremely enjoyable from start to finish if I have any problems in the future I’ll absolutely be returning.
10/3/2025
Janice K. VERIFIED CUSTOMER
Nick greeted me immediately and continued to keep me informed as to procedures being done and to be done. The job was completed quicker than I anticipated.
10/3/2025
Molly M. VERIFIED CUSTOMER
Oh my goodness, I can’t say enough good things about my experience! The service department can always get me in quickly and figure out what’s going on right away. I was in the middle of moving when my car started to have major issues, had it towed on a Sunday and it was fixed by Monday afternoon. The problem just ended up being an old battery so they waived the diagnostic fee, which was amazing as funds have been tight. Overall great experience, great communication, I’d recommend this place to everyone.
10/2/2025
Eduardo R. VERIFIED CUSTOMER
I called to make an appointment and advised my concerns with my car and but upon my arrival not only did I sit on the dock for 20 minutes while I was in front of the line and they helped the cars behind me instead, but then the person advised that they did not note any of my concerns and that I was only schedule for an express appointment. I am very disappointed as I went out of my way to provide business to you only to not have my concerns addressed or fixed for me. I wrote this to not fire anyone but to hopefully find room for improvement this was on 10-1 around 830am if this helps.
10/2/2025
Patrick B. VERIFIED CUSTOMER
Great customer service from Nicholas.
10/2/2025
Frank M. VERIFIED CUSTOMER
Nick explained fully
Advised me of tire sale
Thank You
10/2/2025
Stephen G. VERIFIED CUSTOMER
Great people, comfortable waiting area, all completed on time.
10/2/2025
Gail S. VERIFIED CUSTOMER
There is an outstanding recall on the vehicle which was not addressed in this service. I had forgotten about it ( a passenger side air bag problem)
and it was apparently missed by Lillard service as well. Am I mistaken that it should have been caught when the car was in even though I forgot about it? I don’t consider it a big thing, but since you asked- I will schedule the car for the recall service in the near future.
10/2/2025
Westward Bon. VERIFIED CUSTOMER
Great team
10/2/2025
Joel S. VERIFIED CUSTOMER
The service was very good, thank you I will recommend you with my friends and family!
10/2/2025
Stan B. VERIFIED CUSTOMER
Good job
10/2/2025
Charles H. VERIFIED CUSTOMER
Nick did a great job
10/1/2025
Pete S. VERIFIED CUSTOMER
Very clear expectations up front, all fulfilled.
10/1/2025
Eric A. VERIFIED CUSTOMER
Nick was great! He helped me with a few questions I had about making adjustments to my dash. Very helpful. Thanks!
10/1/2025
Romina L. VERIFIED CUSTOMER
Great customer service and very professional
10/1/2025
David B. VERIFIED CUSTOMER
I brought it in early for an oil change because my check engine light was on. It later went off. I was told it was $185 for diagnostics which is an incredible amount. For all I know it was a mileage based warning. I'll have my mechanic read it and do any necessary work. I'll likely have him do all the future work as well now. That was 90 minutes of driving time a significant way over the top fee for reading an error code. Not happy
10/1/2025
Terry N. VERIFIED CUSTOMER
It would be better to give data as to why the repair needs to be done. It would help make decisions better.
10/1/2025
Tressie S. VERIFIED CUSTOMER
Everyone who helped me was so polite and friendly. They knew what they were doing which I really appreciated! ????
9/30/2025
Lorna N. VERIFIED CUSTOMER
Good job
9/30/2025
Marissa S. VERIFIED CUSTOMER
I had such a superior visit compared to my service at Wilsonville Toyota. I will highly suggest your services to others!