Hats off to Nick and the dealership for standing behind their work
2/18/2026
Karen W. VERIFIED CUSTOMER
Thank you for the efficiency.
2/17/2026
Kerry B. VERIFIED CUSTOMER
I wrote a comment and it woulosend
2/15/2026
John R. VERIFIED CUSTOMER
Excellent customer service as always and despite a bad outcome for the vehicles issue, they provided me with the options needed to make the right choice going forward. I’ll continue to take our Toyotas here for service.
2/15/2026
Philip N. VERIFIED CUSTOMER
Thomas went above and beyond on making things right. Really appreciate the rental car crew as well.
2/14/2026
Carlene L. VERIFIED CUSTOMER
Austen was very professional and personable I appreciated the heads up on the work that needed to be done and how quickly it was done. .
2/14/2026
Bella M. VERIFIED CUSTOMER
They were great well done thank you
2/13/2026
Charles M. VERIFIED CUSTOMER
I was met at the car as I arrived. Polite and courteous. This team at Lillard Toyota has it goin ????
Thank you for all your services.
Chuck Magahay
2/13/2026
Tom C. VERIFIED CUSTOMER
Thomas did an outstanding job of taking care of my problem. I have never had a more enthusiastic and knowledgeable technician at any auto repair shop. I have dealt with the Toyota dealership in McMinnville for many years and Thomas is a perfectly example of the kind of service I expect. It actually gave me a proud feeling. to see the way he performed his duties. I am going to ask for him personally whenever I deal with. Dillard Toyota.
2/13/2026
CAROL E. VERIFIED CUSTOMER
Nicholas is outstanding! I have two Toyota vehicles and he is always friendly, professional and knowledgeable. ⭐️⭐️⭐️⭐️⭐️
2/12/2026
Necolina H. VERIFIED CUSTOMER
You tend to up sell. I came in for service not a 100 point inspection that decided I needed an interior filter for 90 dollars. I tried your service years ago for my 2015 and that time you came up with a 1000 dollar suggestion, I had my local mechanic check and it was decided most were not necessary. Don’t get me wrong I love my car but Toyotas service is one big pain in the hind end. This is not just your dealership I’ve tried two others and I’m convinced it is a corporate thing
2/12/2026
Loura A. VERIFIED CUSTOMER
The team was fantastic in keeping me updated on the care of my Landcruiser. They were fantastic and having a shuttle crew who were so curious to take me home and get me when the repair qas done, was priceless. Thank you all so very much!
2/12/2026
Aaron S. VERIFIED CUSTOMER
Thanks for the great service. The staff was great.
2/11/2026
Kurt C. VERIFIED CUSTOMER
Isaiah is a great front man that understands customer service kindness and getting things done. I wish I still own my company I would hire him in a second.
2/11/2026
Jerry J. VERIFIED CUSTOMER
Nicholas was courteous and helpful. He listened and was willing to accommodate our questions in a positive way.
2/10/2026
Thomas H. VERIFIED CUSTOMER
Best customer service ever! Favorite Toyota dealership! Won’t go anywhere else. Highly recommend!
2/10/2026
Ronald R. VERIFIED CUSTOMER
Always a great experience and professional. Relaxing environment.
2/8/2026
John M. VERIFIED CUSTOMER
I actually enjoyed waiting around for my car to be serviceed, which I thought was impossible. You have a great staff, who are engaging, fair minded, knowlegeable. The cold brew nitro helped alot.
Thanks,
John