Excellent customer service, and service is done quickly
2/22/2026
Stefano P. VERIFIED CUSTOMER
As is usually the case, I am completely satisfied with the service provided by the Service Department and with the support and liaison offered by Thomas Marion. They have consistently built my trust, and I am confident in saying that my next vehicle will surely be provided by this dealership team.
People like Axel, Travis, and the other professionals on the team are truly the backbone of the trust and success of your dealership.
2/22/2026
James B. VERIFIED CUSTOMER
Service was prompt, met the needs, and respectful in interactions. We'll see you again when the next service is due.
2/22/2026
SUZANNE M. VERIFIED CUSTOMER
We came in w a 13 year old vehicle and were treated w the same courtesy and care as if we brought in a brand new vehicle. We drive an older vehicle because we’re frugal. Whenever we need work or are ready to replace it, we already know where we’ll go.
2/21/2026
Carol M. VERIFIED CUSTOMER
Your service technician could not determine why my radio stop working. My husband came in to pay the invoice and forgot to use the coupon I gave him. I came back in 2 days later with my paid invoice and the coupon and your staff wouldn’t honor the $10.00 coupon.
2/21/2026
Kimberly M. VERIFIED CUSTOMER
He was very good! He exhume on key codes. It was great customer service!
2/20/2026
Sarah B. VERIFIED CUSTOMER
Great communication and customer service.
2/20/2026
Marilyn D. VERIFIED CUSTOMER
Austin was pleasant, explained the service and future needs. The service was fast and efficient! Great job!
2/20/2026
John M. VERIFIED CUSTOMER
Really appreciated and enjoyed the shuttle service and Mike. He is a great guy.
2/20/2026
Robert G. VERIFIED CUSTOMER
Such a joy to have every thing explained in advance of any work other than what you came in for.
2/20/2026
LIZ H. VERIFIED CUSTOMER
I was not satisfied with some things that occurred during this last visit, Nicholas Hughes handled the problems with professionalism and a pleasant manner in explaining things to me...he showed genuine concern for my needs and treated me with respect. Thank you.
2/19/2026
Heidi M. VERIFIED CUSTOMER
Thanks to Isaiah and the whole crew helping me at last second on Tuesday, I much appreciated great service, and sorry I wasn't able to get off work any earlier! My car is so much nicer now : )
2/19/2026
Connie S. VERIFIED CUSTOMER
I was very angry because they would not rotate my tires I care for my truck very well I had already had plans to buy new tires but not right now I have a daughter getting married in may I have to Waite for that I felt they did not rotate my tire in hopes I would buy new ones. I now will get the rotated elsewhere and when I get new tires it will not be there. I am very in tune with my vehicle and if a customer ask for them to be rotated you should rotate them.
2/19/2026
Cecilia Z. VERIFIED CUSTOMER
I was told I needed to change my cabin air filter. I opted to try doing it myself and bought one from your parts department. Thomas checked me out and so kindly showed me how to replace the cabin air filter. He also showed me several other helpful events, such as how to jump my battery underneath the hood, I adjusted the height that my back gate can be set to he was so helpful and enthusiastic about helping. I suggested to him as I have to others that I would love to see your dealership set up a program, perhaps monthly, more customers of the RAV4 prime can come in and learn things about their car. Please consider this.
2/19/2026
Dale H. VERIFIED CUSTOMER
Great job
2/18/2026
BERTA M. VERIFIED CUSTOMER
Hats off to Nick and the dealership for standing behind their work
2/18/2026
Karen W. VERIFIED CUSTOMER
Thank you for the efficiency.
2/17/2026
Kerry B. VERIFIED CUSTOMER
I wrote a comment and it woulosend
2/15/2026
John R. VERIFIED CUSTOMER
Excellent customer service as always and despite a bad outcome for the vehicles issue, they provided me with the options needed to make the right choice going forward. I’ll continue to take our Toyotas here for service.
2/15/2026
Philip N. VERIFIED CUSTOMER
Thomas went above and beyond on making things right. Really appreciate the rental car crew as well.