I don’t like getting message instead of a real person contact on suggestions to do to my car when I am setting in the lobby. Miss old personal touch
5/14/2024
Shelli S. VERIFIED CUSTOMER
An hour to an hour n 15 minutes is totally ridiculous to change oil. My oil change was do ne inn30 minutes. You have young people working in there that would rather stand around n talk. I am
very disappointed in McMinnville Dillard Toyota.
5/14/2024
David T. VERIFIED CUSTOMER
Ok
5/12/2024
Libby C. VERIFIED CUSTOMER
Great service and customer care. Would highly recommend.
5/12/2024
Alan R. VERIFIED CUSTOMER
Disagree with the definition of my maintenance plan.
5/12/2024
Melissa D. VERIFIED CUSTOMER
They did not take care of my custom valve caps or tighten them correctly. If they didn’t want to that was fine. They could have at least told me so that I could have tightened them myself before the long drive home. I ended up losing one and realized all the other ones were not tightened correctly.
5/12/2024
Linda B. VERIFIED CUSTOMER
Excellent service. Employees are courteous, friendly and prompt. I’ve been using this dealer for my Lexus ( referred by another Lexus owner)for many years. Thank you employees at Damien Lillard (sp?) Toyota McMinnville Oregon
5/11/2024
Tera H. VERIFIED CUSTOMER
Thomas was great, though the wait to pick up my vehicle was long (it was there for 30 minutes before I was checked out). He also said at the beginning of check in that if my car didn’t need some of the things needed that were included with this service (wipers, fob battery) they wouldn’t change them but put them in the car for when needed. I thought this was a great way to address it since neither needed replacing. However, whomever did the actual service just replaced the items anyway. Thomas was trying to be mindful of usage, which I appreciated, but it wasn’t followed. That was disappointing.
5/11/2024
Milton J. VERIFIED CUSTOMER
One small request- do not top off windshield washer fluid not observed. Other minor issues and promised discount not shown on bill. Time to check out other option. Costly - $22 per windshield wiper. Who are you midding.
5/11/2024
William L. VERIFIED CUSTOMER
Great service and personnel
5/11/2024
Amita C. VERIFIED CUSTOMER
It was a flawless service with happy experience.
5/10/2024
Carol D. VERIFIED CUSTOMER
Thank you for the timely performance of service as well as the professional treatment from all involved.
5/10/2024
Matt H. VERIFIED CUSTOMER
Friendly staff
5/10/2024
Linda H. VERIFIED CUSTOMER
My entire experience from beginning to end has been extremely easy. Thank you to everyone that was part of my purchase
5/10/2024
Betty B. VERIFIED CUSTOMER
This was the 3rd oil change where I asked that the overhead light that is supposed to come on when you open the door be fixed. It would only come on if you pushed on it but not when you opened the door. I was assured it was fixed each time but it wasn’t. Nicholas listened to my full explanation of the problem and got it fixed. I thank him very much.
5/9/2024
Emma K. VERIFIED CUSTOMER
Very knowledgeable. Was very attentive when asking questions. Helped me with my dash devices. Just an all around positive , pleasant person. Thank you
5/9/2024
Randall B. VERIFIED CUSTOMER
Fast and friendly to deal with.
5/9/2024
Diana S. VERIFIED CUSTOMER
Isaiah Barajas had exceptional customer service skill’s,always keeping me updated on the progress of my car.
He is definitely an asset to Toyota Damian Lillard
Thank you once again for all your help.
Diana S