Excellent customer service, I am definitely go back again for my oil change.
Thank you Jason.
12/19/2023
Keisha G. VERIFIED CUSTOMER
I always feel welcomed and my business appreciated when Brian helps me
12/17/2023
John E. VERIFIED CUSTOMER
This was the first dealer visit for my son since he got his license and the car. Keshanna was great with explaining everything to him. You guys always give the best service and why I and now my son will always come back for our car needs.
12/17/2023
Brett G. VERIFIED CUSTOMER
Always get a great experience there with my services. Brian is wonderful
12/17/2023
Yolonda B. VERIFIED CUSTOMER
I was very satisfied with my service
12/16/2023
Joshua M. VERIFIED CUSTOMER
Very prompt and thorough service. Highest survey marks
12/16/2023
Adam P. VERIFIED CUSTOMER
Never spoke with Brian, but my brake squealing issue was described as normal when I picked the car up, which is not how I’d expect a luxury vehicle to behave. Also, if it were normal it should have been doing this consistently since day 1 and not show up a year into owning the vehicle. There are bulletins where Acura is trying to collect parts for this exact issue to determine the cause, e.g. https://dot.report/bulletins/10211110
Hopefully this can be resolved in future visits.
12/16/2023
Zijad K. VERIFIED CUSTOMER
Wery good job
12/16/2023
Sandra D. VERIFIED CUSTOMER
As always it was a pleasure to visit Schaller Acura to service my Acura. Brian keeps me updated throughout the process and I like the use of technology that makes it easier to understand what was found or in my case no problems found.
12/15/2023
Chris H. VERIFIED CUSTOMER
Great experience today … thank you !
12/15/2023
Juan B. VERIFIED CUSTOMER
Great as usual
12/15/2023
Robert T. VERIFIED CUSTOMER
Schaller Acura has always provided me, my family and friends, with great service for the past 33 years. My experience with Joe shows that he will continue to provide me with the trust earned by Brian and the entire service department.
12/15/2023
Jose C. VERIFIED CUSTOMER
She was awesome- thank you for your politeness- it’s much appreciated
12/15/2023
Stephen L. VERIFIED CUSTOMER
Excellent service as always
12/14/2023
Natalie P. VERIFIED CUSTOMER
Excellent service!Thank you
12/14/2023
Keisha G. VERIFIED CUSTOMER
Brian us always great and explains everything well
12/14/2023
Robert D. VERIFIED CUSTOMER
I was kept waiting for 90 minutes for a simple oil change, air pressure adjustment, and complimentary car wash. After 90 minutes, Keshanna apologized for the wait and that my car had not been washed. She offered me a coupon for a car wash. I said I preferred to wait another 30 minutes while Schaller service completed the washing and vacuuming. So after 2 hours, my car was ready. However, when I checked the air pressure, it was incorrect and needed to be adjusted. Keshanna apologized again and adjusted the tire pressure correctly.
12/14/2023
Kieu Nhi. VERIFIED CUSTOMER
My appointment was at 7:30 am for a software update. I was told it will take 30-40 minutes so I opted to wait. No body work on my car until like 9am. It was finished at 10:10. Why gave me the first appointment of the day and made me wait 2.5 -3 hrs. I could’ve been picked up and or run errands. Highly disappointed.