Schaller Acura Auto Repair Service

Joe was extremely professional and very friendly. Thank you so much for your service!

Brian was first class and took care of everything. I am so happy with Schaller and will always bring my car to you for service.

Great service!

Friendly and very helpful

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Love Joe. He is the best!

Joe and his team do a great job!

Jason was very nice and professional he answer all my questions. Also called me before doing any other work on my vehicle that needed work done before proceeding. I’m very satisfied with the customer service I received. Everyone was very nice. Will definitely recommend this place to anyone with an Acura. Thank you again for the service.

It’s always a pleasure to work Joe. He always demonstrates excellent technical, customer service and communication skills. I view Joe as a valued member of the Schaller Acura Team.

Mr. Joe De La Cruz was very professional and accommodating. And he was very kind and wonderful. Felt like I was in good hand! Thanks Joe! See you soon!

Brain has always been excellent! I have been coming here for years and he is ALWAYS honest, courteous, and helpful.

Listened to my issues responsed thoughly and completely. Understood what service was to be performed and appox cost. Communicated encountered issues and were resolved. Can't ask for much else

Joe was wonderful, he is always very helpful and answer my questions. I appreciate him working so hard to fit in reviewing my car and my concerns.

Joe always does a great job.

We are new to the Acura family of cars. We chose to purchase one due to other owners statements of reliability and satisfaction. After purchasing our car and driving less than 2000 miles, our car had two incidents where twice the low gas warning came on and the car completely shut off. This happened once on a side road and once on a very busy highway in Hartford, Connecticut when I called Service and stated exactly when these issues occurred, they were able to get us in for servicing faster, and also provide us with a loaner which was very satisfactory. However, upon taking our car in the service department was unable to find any errors or problems with the technology of the car. They stated that no error codes came up, and the car was good to come back to us. My concern is that they did not drive the car to the point of getting the signal, low gas Which is when the car would’ve shut off. I understand. We left the car with a full tank of gas as we are afraid to drive around with anything less than half a tank I feel better measures could’ve been taken by the service department to reassure us that this would not happen again to our car, as we do have children who drive our car, and would not know how to handle when it shuts off nor do we want to constantly drive in fear that this will happen again. As of now I am still not confident that this will not happen again and sadly not satisfied with a company that is known for imperative service and reliable vehicles. I would like this addressed and better remedied even if it means keeping the car and driving it until it happens again because now that it has happened twice we are certain it will happen again and at whoese dispense or what point of possible danger will it occur?

Great customer service Joe knows how to treat clients with respect and honesty thank you

Joel always has Excellent great customer service and always on time thank you

Excellent as always ?? I have never been disappointed in your customer service. Very courteous and professional.

Brian is the best! Thanks.

Thank you so much you guys worked hard and fast on my vehicle when other shops couldn’t figure out what was wrong with it I appreciate everything you guys did