Great dealership, who cares for relationship. Be it sales David Head or servicing Allen or Cody, this is a dealership I trust and I will recommend to all my friends, colleagues and family…
1/15/2025
Nysia W. VERIFIED CUSTOMER
Cody is AMAZING! Anytime I come to Arrowhead I’m treated with respect and kindness. Everyone is patient when answering my questions and explaining issues. Cody always responds quickly. He’s honest and fair. As a woman, I’ve had some bad experiences with servicing my car and I can’t thank you enough for going above and beyond each time I have to come in for service. I used to have my vehicle serviced at another location and I’ll never go back now that I know I’ll receive exceptional service at Arrowhead! And it’s not just Cody, everyone I’ve encountered there has been friendly and knowledgeable! You’re definitely doing something right… thank you, thank you, thank you!
1/11/2025
William M. VERIFIED CUSTOMER
Great service, friendly service techs and managers and they fixed my car quickly ! Thanks
1/11/2025
Joy R. VERIFIED CUSTOMER
Andy and Darcy did an excellent job.
But in the last 4 years I have bought 5 cars from this dealership. Including 3 range rovers. The second to last Range Rover smelled so bad of pot but you sold it to me promising me to get the smell out which you didn’t. So I had to trade it in 6 weeks later for and SVR which some how in 2 years I have lost $80k on it and no one can seem to return a phone to answer why. I had to spend a year selling it privately since you guys wouldn’t return my calls. I also needed info on the car to give private buyer and couldn’t get phone calls returned from Nick almost causing me the loss of the sale. VERY DISAPPOINTED AND WILL NEVER AGAIN BUY FROM HERE AGAIN.
1/10/2025
Dennis H. VERIFIED CUSTOMER
Cody is a very good service writer
1/9/2025
Crickett S. VERIFIED CUSTOMER
Cody is the best
1/9/2025
Toyota B. VERIFIED CUSTOMER
Thank you Noah!!
1/9/2025
Londell C. VERIFIED CUSTOMER
I brought my car in for service. And when I sat down with Cody, initially there were no mentioning of a car wash, not one time Did he ask me if I wanted a car wash or not? Once I came to pick up my vehicle, I notice the information on my paperwork stating land rover would not be responsible for any chips in the windshield and that the customer agreed to this.. Well, that information was false because I did not agree. I had no knowledge of land rover doing a car wash after servicing my vehicle.. Had I been asked I would have never agreed to a car wash simply because I had just washed the vehicle the day before and I knew it was going to rain on that particular day. I get in my car I drive, and I noticed I have a chip in my windshield, I'm sure wasn't there Prior to me bringing my vehicle in for service
So here is the reason why I will never recommend this particular shop simply because Cody never asked me i wanted a car wash or not initially... In my opinion, that is not professionalism...
1/8/2025
Tressa H. VERIFIED CUSTOMER
The level of service and communication was exceptional.
1/8/2025
Krista W. VERIFIED CUSTOMER
Excellent service Cody has awesome thanks!!
1/8/2025
Carbon M. VERIFIED CUSTOMER
Knowledgeable and professional employees in your service department, kind attentive, and answered all my questions. Very impressed with the quality of service. Thank you.
1/8/2025
Mark G. VERIFIED CUSTOMER
We were delighted with the friendliness and thoroughness of our service advisor Cody. Our whole experience at this dealership stands in stark contrast with land rover jaguar of Bellevue {WA), our previous service center. No more attitude or snobbiness! Will def be back!
1/5/2025
Milinda C. VERIFIED CUSTOMER
Michael is friendly and knowledgeable he is professional and I truly appreciated his level of communication. I did not have a great experience with my sales person but Michael made up for it by having excellent communication and making sure my service went smoothly.
1/4/2025
Edward C. VERIFIED CUSTOMER
Friendly, quick, and polite.
1/2/2025
Dagmar J. VERIFIED CUSTOMER
Welcome
1/1/2025
Krik L. VERIFIED CUSTOMER
Amazing staff and service
1/1/2025
Abubkar N. VERIFIED CUSTOMER
Very fast
1/1/2025
Matt C. VERIFIED CUSTOMER
Noah’s service was perfect. He went above and beyond to help.
1/1/2025
Valerie P. VERIFIED CUSTOMER
Noah did not even acknowledge me when I came in to pick up my vehicle and he had quite the attitude. Very disappointing!
12/29/2024
Peter O. VERIFIED CUSTOMER
Michael provides excellent service. He is knowledgable, respectful and professional. One of the few things I truly appreciate is the constant update he sends me while my car is being worked on. I will recommend Michael to my family and friends (who have bought cars from your dealership) and have them ask for him when they bring their car for service. I am happy and satisfied with the service. Thank you.