Huge thank you to Michael Wagner. So appreciated his knowledge and more importantly, his kindness.
12/28/2024
Noel K. VERIFIED CUSTOMER
Very cooperative personnel
12/28/2024
Scott C. VERIFIED CUSTOMER
After spending $4800.00 you would expect professional Service Techs to be Trustable and give the car back without issues especially on Christmas Eve. As soon as as we got the car home our car was leaking fluid all over the drive way. We as a family were going to attend a family get together but we didnt even know if we could safely drive the car. We stayed home missing our engagement. Very disappointed ! I decided to take the car bottom skid plate to find out it was full of antifreeze. There was also a new nut and quick fastener in the coolant. Il’m beside my self.
I have pictures if you want them. I hope Senior Manage provides a credit.
Regards Scott C
12/25/2024
Ryan S. VERIFIED CUSTOMER
Sales and service were both very helpful, especially my salesperson Hunter.
12/24/2024
Esequiel T. VERIFIED CUSTOMER
Excellent service from Cody Bates and the entire JLR Arrowhead.
12/24/2024
Brian F. VERIFIED CUSTOMER
The door handle that was painted to replace my 'manufacturer defective' one was not quality controlled. It had paint dimples that were obvious and should not have been released to the customer. After 4 months of delay, this is what was deemed acceptable by someone.
12/24/2024
Gina B. VERIFIED CUSTOMER
Michael gives excellent customer service.
12/23/2024
Krik L. VERIFIED CUSTOMER
Best service team ever!!
12/22/2024
Sharan A. VERIFIED CUSTOMER
Micheal was very professional & informative.
12/21/2024
Duane G. VERIFIED CUSTOMER
Cody is fantastic - he makes service simple! Thanks!
12/20/2024
Jovani R. VERIFIED CUSTOMER
Communication and service was absolutely above my expectations
12/20/2024
John W. VERIFIED CUSTOMER
I was very happy with the service on the car and pleasantly surprise for the help from the staff in the service department, everything was to perfection. Thank you, John.
12/20/2024
Michael B. VERIFIED CUSTOMER
Asked for a call from your service director.
12/20/2024
Automotive G. VERIFIED CUSTOMER
Great service Joshua very professional heads up Advisor would definitely recommend to all my friends and family
12/19/2024
Francis E. VERIFIED CUSTOMER
Cody is very professional and took care of my vehicle needs very promptly .
12/19/2024
Robert K. VERIFIED CUSTOMER
Excellent dealership. Josh is a terrific service advisor. Thank you.
12/17/2024
Zulema L. VERIFIED CUSTOMER
The dealership was not able to fix my car after more than 30
Days and I had to pay service fees and my car wasn’t fixed. I had to tow it home!!!!
How can Land Rover sell a product that cannot be fixed because the mechanics are not able to update the computer interface needed for the repairs?
I would not recommend that service center to anyone.
Don’t buy a Land Rover, the maintenance is very expensive and they cannot repair their own cars!!!
12/17/2024
Zachary W. VERIFIED CUSTOMER
There was very poor communication and responses were not received in a timely manner. The level of care for the customer is very low.
12/15/2024
Bradley D. VERIFIED CUSTOMER
Alan is a great service adviser! Very helpful, knowledgeable, and friendly! Thank you Alan!
12/15/2024
Daniel R. VERIFIED CUSTOMER
I / we had issues on somethings, but we go through them. I'm VERY particular about customer support and how my car is serviced / treated while being taken care of. Michael did a good job getting us through some things.