I took my vehicle to a different dealer for our first time maintenance. That was an awful experience so I decided to take it to where I bought my vehicle. My sales rep connected me with Josh. Josh was excellent and so was the service. Even though it’s farther than my closer dealer, I’ll be taking my vehicle to Land Rover Arrowhead moving forward! First class service!
J
6/5/2025
Michael Y. VERIFIED CUSTOMER
Excellent service and excellent outcome. I appreciate being kept updated throughout the whole process thank you very much. Have a wonderful day.
6/4/2025
C (. VERIFIED CUSTOMER
Josh did a great job for us today. We appreciate his professionalism. I would recommend him to anyone.
6/4/2025
Izak J. VERIFIED CUSTOMER
Awesome
6/4/2025
Jeff D. VERIFIED CUSTOMER
No complementary car was offered and my car was being serviced for two weeks
6/4/2025
Corine R. VERIFIED CUSTOMER
This is already my third trip for service in 7 months. I appreciate that the service department schedules me very quickly and my issue is handled expediently. I would appreciate a loaner when ever it is needed to keep my vehicle as that is what I am accustomed to and I have been without a vehicle for several days. I also would like it noted how dissatisfied I am with the key fobs not automatically unlocking my doors as I approach, regardless of which bag my keys are in or even in my pocket. HUGE INCONVENIENCE.
6/3/2025
Adrian V. VERIFIED CUSTOMER
Josh is the best
6/3/2025
Rechell M. VERIFIED CUSTOMER
Above & beyond. I truly felt like I belong to the Land Rover Family.
6/1/2025
Maria S. VERIFIED CUSTOMER
She was amazing and friendly so easy to talk to! She helped by leaving a note for Maverick for my husband and I. She was very helpful! Thank you!
5/31/2025
Henry C. VERIFIED CUSTOMER
Leland was very knowledgeable and professional in his discussions of services to be preform. Leland offered various options for payment of services. Leland really made it easy to return for additional assistance in the future
5/31/2025
Sarah B. VERIFIED CUSTOMER
Josh was great to work with!
5/31/2025
Joyce G. VERIFIED CUSTOMER
Josh was excellent!
5/30/2025
Cjs Enterprises. VERIFIED CUSTOMER
Kat has been the best person I have dealt with at Arrowhead. My prior experiences were not great but Kat changed my mind. She was great!
5/30/2025
Troy P. VERIFIED CUSTOMER
3% credit card fee charged to do business with your service department is unreasonable. There is a price of doing business and this should be one of those items. I don’t argue with your labor rates, parts markup, and your time allotted to perform the service. Which is more expensive than my home Land Rover dealership in NM. I have multiple Defenders and ranger rovers thru out the country. First service department to charge a credit card convenience fee, nope not returning here!
5/30/2025
Ralph K. VERIFIED CUSTOMER
Thank you for the great service!
5/30/2025
Kathleen S. VERIFIED CUSTOMER
Josh was incredibly helpful start to finish once again. Top notch service well beyond what I’ve experience at other dealerships. It’s this kind of staff that makes us want to be customers for a very long time. Thank you Josh!!
5/29/2025
Kim D. VERIFIED CUSTOMER
What a great experience! From initial phone scheduling with Darcy to a warm & professional greeting with Katerina I was impressed .
I would highly recommend Arrowhead Land Rover Jaguar! They certainly have earned my business & apparently understand good people make great relationships when it comes to customer service & satisfaction.
Well done !
5/29/2025
Keith J. VERIFIED CUSTOMER
Great service and outstanding communication from my service professional.
5/28/2025
Laura R. VERIFIED CUSTOMER
Leland was fantastic. Such a great advisor and wonderful customer service.
5/28/2025
Tim D. VERIFIED CUSTOMER
Great bunch of people that bust their chops for each and every Client
This is the last time I will be able to use this service platform because I Don’t Work for LandRover and they can’t seem to stop sending me their surveys to my phone Instead of my email