Wasn’t happy with my initial service on Jan 30th. I left with all the same issues. Low battery and low coolant level. I called in and they said to bring it back. So it seemed as though nothing was completed. Which is extremely frustrating and disappointing. Started having software issues and knew I had to take it back in. A very capable woman answered the phone when I called to make an appointment, I asked if she could see things were completed and she did!!! Her and my technician made my day!! Fixed all the issues and had me back on my way! Never have I been so grateful for people to do their job. The last thing I have time for is car issues. That’s why I bought a new car in the first place.
4/23/2025
Christina B. VERIFIED CUSTOMER
Allen was very friendly and responsive.
4/23/2025
Annette H. VERIFIED CUSTOMER
I appreciate your willingness to help me with my service needed .
4/23/2025
Jill H. VERIFIED CUSTOMER
Katarina is professional, smart and very kind. She made me feel great about my experience. She really knows her stuff and is very easy to work with. She is just wonderful !!!
4/23/2025
Stacey S. VERIFIED CUSTOMER
Allen was helpful in answering my questions. He was straightforward and made sure all of my concerns were looked at and addressed. Much appreciated
4/22/2025
Jake H. VERIFIED CUSTOMER
Allen is amazing ???? great customer service goes above and beyond
4/22/2025
Gary H. VERIFIED CUSTOMER
Great service, fast, on time. Parts department very helpful, friendly. Service personnel great!
4/22/2025
Zed M. VERIFIED CUSTOMER
Noah is great, always gives great customer service.
4/22/2025
Mike E. VERIFIED CUSTOMER
Overpriced to begin with, then trying to use scare tactics to sell services over $3,000 for something that “might”, or “has been known to” happen. This vehicle has less than 45k miles on it. If that’s the case there’s either a serious quality problem from Land Rover and/or they should be issuing a recall for it. We won’t be back. And we won’t be purchasing another Land Rover.
4/20/2025
Keith M. VERIFIED CUSTOMER
Service was excellent. Timely as promised. Very responsive. Really appreciate the Lyft.
4/19/2025
Susan V. VERIFIED CUSTOMER
Noah has always been a great service advisor.
4/19/2025
Christopher M. VERIFIED CUSTOMER
Love Cody and the team thank you
4/17/2025
Michael C. VERIFIED CUSTOMER
Great team they always do a great job
4/16/2025
**** R. VERIFIED CUSTOMER
I’m very happy with the service the communication was great excellent service, Thank you Allan for your help.
4/16/2025
Christopher P. VERIFIED CUSTOMER
Josh took good care of us!
4/15/2025
Abubkar N. VERIFIED CUSTOMER
Thanks Josh
4/13/2025
Egor K. VERIFIED CUSTOMER
Allen was cool and helpful as well as upfront throughout the service.
He communicated well and in timely manner. We just drove the F Pace from Washington to AZ and he was able to get me a loaner as well as take care of my vehicle within a few days.
4/11/2025
Monica C. VERIFIED CUSTOMER
The people are great, friendly, etc but I had total sticker shock by the price of my service. It was a basic oil change and tire rotation and was over $1400. I should have asked the price when I set up the appointment. If I would have known, I would not have brought my car in. Very disappointing.
4/9/2025
Curry J. VERIFIED CUSTOMER
Allen was amazing to work with. He was responsive, communicated clearly and kept me informed of what was needed and performed on my vehicle. The service department at Land Rover Arrowhead is phenomenal and highly recommended.