First ~ a note of gratitude!!
I am fairly new to Arizona ~ and had never had an issue with my Jaguar XE ~ until now ~
My car broke down in Monument Valley ~ and had to be towed ~ its ultimate destination was at your location in Arrowhead, Az.
I was treated with the utmost kindness and professionalism ~ through my entire experience. My service provider was Katerina Ross. She kept me informed every step of the way through my entire repair process!
Texts and phone calls to continually informed me of the status of my repairs. She made a stressful situation ~ easy ~
My gratitude also to all who worked on my car ~ !!
We live in Williams, AZ ~ so you’re not a hop ~ skip ~ and a jump ~ away from us ~ but will bring my car to you for all of my needs moving forward !!
Thank you again ~
Jill L
6/12/2025
Beau B. VERIFIED CUSTOMER
Katerina was excellent!
6/12/2025
Patrick Y. VERIFIED CUSTOMER
Thank you Noah for your help, care &concern. The car runs great and no vibration or noise.THANKS to those that worked on it
Patrick
6/12/2025
David V. VERIFIED CUSTOMER
Leland was my service rep that did an excellent job.
6/12/2025
Thelbert W. VERIFIED CUSTOMER
I really appreciate that you guys are able to make time to come out to my location
6/12/2025
Martins A. VERIFIED CUSTOMER
I left this morning from you guys I got home opened my hood most of the bolts were all loosen up!!..smh
6/12/2025
Royce W. VERIFIED CUSTOMER
Great service
6/11/2025
Havel W. VERIFIED CUSTOMER
Thank you for being the elite business
6/10/2025
Tracy R. VERIFIED CUSTOMER
I don’t often write reviews. But I definitely need to after working with Leland Paxson. His customer service was an 11 out of a 10! From our first interaction, Leland was professional and friendly! He wanted to make sure we were taken care of as customers. Throughout our interaction, he kept us updated throughout the whole process. He genuinely cared about our Defender getting fixed and you could clearly see that through his interactions with us! We have worked with other dealerships in the past and this was the best experience we have ever had! You guys are very lucky to have someone like Leland on your team!
6/10/2025
Sean W. VERIFIED CUSTOMER
I greatly appreciated the constant communication.
6/9/2025
Sean T. VERIFIED CUSTOMER
Kat was awesome! Great customer service.
My Rover was not fixed and no one could figure out the problem of the tire pressure monitoring fault. My light came back on 20 minutes after leaving and I have no answers. I will have to find another rover dealership. Bummer
6/8/2025
Paul E. VERIFIED CUSTOMER
I received tremendous service, Josh went above and beyond to take care of my issues that I brought my Jaguar in for.
6/8/2025
DANIEL V. VERIFIED CUSTOMER
Josh is great to work with
6/7/2025
Sheila M. VERIFIED CUSTOMER
As always, great service and experience!
6/7/2025
Tina B. VERIFIED CUSTOMER
I had a great experience
Brian over at collision was the absolute best! He handled everything for me from start to finish
6/6/2025
Yadeara R. VERIFIED CUSTOMER
Noah is a great advisor. I appreciate his thorough inspection of the problem.
6/6/2025
Jessica L. VERIFIED CUSTOMER
Absolutely the worst service I have ever received! Requested manager. Was denied multiple times. Car was there for multiple weeks and was lied to multiple times. Was also told manager Dragan, does not have a manager. He is the top person in charge. He did not follow through as promised. Will never return, and will make sure to NEVER recommend this joke of a place!
6/5/2025
Dale O. VERIFIED CUSTOMER
Noah was extremely easy to work with with and explained and answered my questions and made himself available without question
6/5/2025
Kurt G. VERIFIED CUSTOMER
Service was great, Josh went over and beyond to help.10/10 service