As always. Staff is great. Helpful and knowledgeable! No issues trusting the team with servicing vehicle! Thanks
10/5/2025
Willam H. VERIFIED CUSTOMER
After being told that I had a leaking heater hose in my vehicle, I gave ok to replace it, after having the car for over a week, that heater hose cost me, over 1800, only info given to me was, the part was hard to get. I took the car home 1/2 miles. And noticed it was still leaking same area took it back, now it’s water pump. After keeping fr another week,had to pay additional 1400 when that should have been caught, when it was tore down from hose leak, instead tearing it back apart and charging twice for tear down. Very poor communication,and two weeks later I still am not sure what they did. No way would I ever return to that dealership Billl. Heady
10/3/2025
Christopher M. VERIFIED CUSTOMER
Service was great however they did not fix the software update like they claimed. I know there are hacking issues but maybe test it next time before telling me it’s fixed. I was super disappointed and frustrated when I saw the same message pop up that my sw update is ready
The entire service dept was great
10/2/2025
Jesus G. VERIFIED CUSTOMER
This the message I sent back to the text I receive Can you charge me 20 dollars in gas so the techs can drive the car Im currently in Dallas won't be back till Friday. I ca. pay with a credit card
10/2/2025
Kimberly N. VERIFIED CUSTOMER
Really excellent support communication and quality
10/2/2025
Roben T. VERIFIED CUSTOMER
Joe did a fantastic job taking care of the issues we had with our Defender. Excellent customer service. Highly recommend Joe and Arrowhead Land Rover.
10/1/2025
William A. VERIFIED CUSTOMER
Katerina is the absolute best I have ever worked with. Shes amazing and I will be back with any future needs because of her.
9/28/2025
Fred B. VERIFIED CUSTOMER
Leland was great but the unprofessional fee for credit card usage was ridiculous. It reminded me of a cheap “ mom and pop “ business. Very low class!
9/28/2025
Henry C. VERIFIED CUSTOMER
Lack of follow up with communication regarding proposed service
9/28/2025
Andrew D. VERIFIED CUSTOMER
Your service people’s serviced my Certified Preowned vehicle before I bought it. When they changed the oil and filter, they overfilled it and according to the Range Rover owners manual it could cause serious problems to the engine. I was told that it did not hurt the engine but how do I know if there won’t be any problems. Other than that, Katerina and the crew have been very courteous and helpful. Thank you
9/27/2025
Peter A. VERIFIED CUSTOMER
Team did a Great job….
9/27/2025
Edward K. VERIFIED CUSTOMER
Noah is an incredible employee. He is proud of being a member of range Rover and made our interaction regarding car repairs an important issue.
Again not knowing about cars… it was so very clear his job is very important to him and loves working for such a vital and successful company. I was very grateful he made my beautiful car drivable
and safe. You are lucky to have him as an employee. Loree King
9/27/2025
Eva P. VERIFIED CUSTOMER
Joe was amazing. He made the process smooth and simple . His customer service skill were superb!!
9/27/2025
Brandon L. VERIFIED CUSTOMER
I very much appreciated Noah's help today. He was great to work with and I would recommend him to any land rover customers I know.
9/26/2025
Jean G. VERIFIED CUSTOMER
Great customer service
9/26/2025
Sarah K. VERIFIED CUSTOMER
Worst dealership I’ve ever been to. No one is on the same page. The salesman are liars and unethical and no one is willing to make the situation right. Now have no choice but to take legal action.