Colin is always super helpful and communicates well. Best BMW service support person we have ever had in three states and 5 dealerships. Thank you Colin!
12/30/2025
Huda D. VERIFIED CUSTOMER
I really appreciate Matt for giving my daughter such courtesy and Matt was very informative. Thank you
12/30/2025
Daniel W. VERIFIED CUSTOMER
Carmella is very helpful
12/30/2025
Anthony C. VERIFIED CUSTOMER
Coming from a dealership background I know what great customer service is. Colin has taken care of me like no other. 10/10
12/30/2025
Guy G. VERIFIED CUSTOMER
Another positive and fun experience knowing our classics are in good hands.
12/30/2025
Elizabeth A. VERIFIED CUSTOMER
Colin was amazing.He answered all questions I had.I will be coming back for next required service.
12/30/2025
Silviano S. VERIFIED CUSTOMER
Love this dealer!
12/28/2025
Socorro O. VERIFIED CUSTOMER
Jay was great! My appointment was at 10 and I wasnt seen until 10:45am, then waited
Over 2 hours just for an oil change. Its hard for me
To just leave my car since I live out in Buckeye.
12/28/2025
Jacquelyn P. VERIFIED CUSTOMER
I've already completed a survey for the same service so this is the 2nd one.
12/28/2025
Lee S. VERIFIED CUSTOMER
Taylor Gooley, took the time out to throughly examine the problem I was having with my vehicle, once he assessed the problem he took immediate action to rectify it. Thank you Taylor Gooley.
12/28/2025
Micael E. VERIFIED CUSTOMER
Steve was very professional and seamless process.
12/28/2025
Chris N. VERIFIED CUSTOMER
Michael A was professional, courteous, and very easy to converse with. I had a few warranty concerns and Michael was able to address those and alleviate all my concerns. I feel that Michael went above and beyond to ensure that I would not have any excess out-of-pocket expenses, which is very much appreciated.
12/27/2025
Jaeben G. VERIFIED CUSTOMER
Shane was my advisor and he did great updates constantly and always informed me if there where problems great dealership 10/10
12/27/2025
Demetrius T. VERIFIED CUSTOMER
Very transparent. Keep me updated during the process on the regular.
12/27/2025
Ronald M. VERIFIED CUSTOMER
Very happy with Steve and my service! My vehicle was done at the promised time! Thanks!
12/27/2025
Johnathan M. VERIFIED CUSTOMER
Always provides great service
12/26/2025
Christopher D. VERIFIED CUSTOMER
George was quick and reliable.. excellent service, he isn’t go to guy from now on
12/26/2025
Jazmina C. VERIFIED CUSTOMER
BMW Arrowhead continues to take great care of my car, and this visit was no exception. Colin Ware was fantastic he kept me updated the entire time and made sure everything was handled properly. It’s reassuring to work with someone so professional and attentive.