Joseph is always a pleasure to work with every time I come in there.
2/20/2026
Benjamin D. VERIFIED CUSTOMER
The repairs that I paid for were not done so I had to return the vehicle. Im not comfortable with the service at Arrowhead. This is not the first time I jave had service problems. However, tiday was a clear example of not being true. The repairs that I paid for were not rendered at all and another part of my car was damaged.
2/20/2026
Philip W. VERIFIED CUSTOMER
Dependability!
2/20/2026
Mark J. VERIFIED CUSTOMER
Colin is always the best to deal with
2/20/2026
Wayne M. VERIFIED CUSTOMER
Joe Lazar did a great job,as usual.
2/20/2026
Staci S. VERIFIED CUSTOMER
Very professional
2/20/2026
Daniel S. VERIFIED CUSTOMER
Colin is an awesome service advisor and needs a raise.
2/19/2026
Julio D. VERIFIED CUSTOMER
Mannys got a good head on his shoulders. Made me smile while handinghim my money!
2/19/2026
Steve O. VERIFIED CUSTOMER
Michael is great. Couldn't ask for a better service rep.
2/19/2026
Linda P. VERIFIED CUSTOMER
Excellent service
2/19/2026
Kenneth K. VERIFIED CUSTOMER
Taylor was great!
2/19/2026
Jessica S. VERIFIED CUSTOMER
George was excellent as always. Maintained professionalism even while voiced my frustrations with the warranty company. He kept me updated throughout the whole process which was much appreciated. Thanks George!
2/19/2026
Lucio G. VERIFIED CUSTOMER
Steve did a great job, I recommend him 100%
2/19/2026
Deanna D. VERIFIED CUSTOMER
Michael Abreu is amazing! He is quick to respond to messages, has great follow through and is the reason we are loyal to Arrowhead BMW
2/19/2026
Carlos S. VERIFIED CUSTOMER
Very good service and he made it quick and easy
2/19/2026
Mohamed E. VERIFIED CUSTOMER
Troy is very professional and courteous. He explained the service for car very clearly and kept me updated on the service stats.
2/19/2026
Ashish K. VERIFIED CUSTOMER
Steve was very helpful and communicate and update every details regarding the problems on the vehicle and explain me the technical issue as well which I was not aware. He also help me to get a loaner car which was helpful because I can goto work on time while my car was in service
2/19/2026
Shadow Surveillance. VERIFIED CUSTOMER
Great job
2/19/2026
Nataly S. VERIFIED CUSTOMER
Had a wonderful experience with my service advisor Shane. I was able to schedule my appointment and get my vehicle serviced. Shane answered all my questions and kept me updated throughout the whole process. The techs also did the service in a timely manner and I’m happy with how my car is running smooth again. Thank you! BMW really does put out quality work. From the quality in their vehicles to their experience in service.
2/19/2026
CHARLENE D. VERIFIED CUSTOMER
Taylor is always a pleasure to work with and always makes my experience at the dealer a good one. His level of service is fantastic and I really appreciate his positivity.