Mark is very friendly, knowledgeable and professional and addressed and explained all my issue in a very understandable manner.
5/27/2023
Erik G. VERIFIED CUSTOMER
Steve was great! Friendly, knowledgeable, helpful and efficient. Will be reaching out to him for my next service.
5/27/2023
Julia S. VERIFIED CUSTOMER
Great service
5/27/2023
Norma M. VERIFIED CUSTOMER
I really want to thank Shane for all he did. Very professional and knowledge . He is very patient and understanding .
5/27/2023
Charles F. VERIFIED CUSTOMER
I asked for a quote to be emailed to me. I would expect a quote to be emailed to me at the address given . No quote received as of 8:14 pm Friday night
5/27/2023
Biloss T. VERIFIED CUSTOMER
Julian was amazing
5/27/2023
Julian A. VERIFIED CUSTOMER
Jeff was very thorough and patient. Went out of his way for better pricing and advice of parts for my BMW. Love my BMW and pleased with the care I received today.
5/27/2023
Jeffrey A. VERIFIED CUSTOMER
Great service advisor in Julian. I pass two other BMW dealerships to take my car to arrowhead.
5/27/2023
Frank F. VERIFIED CUSTOMER
Can't say enough about your dealership. Excellent customer service above and beyond. Stayed in touch and ur free velvet service from Prescott to Glendale was unexpected. I gave uour dealership a large shout out on Prescott NextDoor
5/27/2023
Michael C. VERIFIED CUSTOMER
Julian was exceptional.
5/27/2023
Josh R. VERIFIED CUSTOMER
Amazing service team advisors techs and leadership included. Always a pleasure.
5/26/2023
Bryce A. VERIFIED CUSTOMER
Great experience here as always, thank you!
5/26/2023
Michaell G. VERIFIED CUSTOMER
None
5/26/2023
Spencer F. VERIFIED CUSTOMER
Great service!
5/26/2023
Stephanie P. VERIFIED CUSTOMER
I felt Sean Anderson, was shortsighted, unprofessional and poor customer service and not wanting to listen. Brent Rackstein, Was outstanding I presented my problem, and immediately he addressed all of my issues and reassured me the work would be completed. Brent ‘s communication was outstanding. A true professional.
5/26/2023
Heather A. VERIFIED CUSTOMER
Carmella is the BEST!!! Period.
5/26/2023
Courtney C. VERIFIED CUSTOMER
Michael went above and beyond everything was great he was the only one who offered to get my car washed.
Thank you for quick service
5/26/2023
Beverly S. VERIFIED CUSTOMER
Nothing not the best
5/26/2023
Brad N. VERIFIED CUSTOMER
Colin was great, but it took 3+ hours to get 2 tires replaced under warranty and I declined a wash due to time.
Devin the new service manager went above and beyond to assist with warranty!!!!