I was completely satisfied with Carmella Gomez
Great service, friendly and knowledgeable.
10/5/2023
Daniel D. VERIFIED CUSTOMER
Everything about this remote service appointment was perfect. The technician was polite and did a fantastic job. I am happy and relieved that my i3 is in great working order.
10/5/2023
Michael G. VERIFIED CUSTOMER
In over 20 years of working with service departments, Arrowhead BMW has provided the best customer experience I've had. Brents team, specifically Carmella, has over the last 2 years provided the best communication and engagement consistently going beyond expectations to take care of myself and family. This team truly makes the experience a positive one.
10/5/2023
Natasha B. VERIFIED CUSTOMER
Everything went great! No complaints at all here.
10/5/2023
Anthony M. VERIFIED CUSTOMER
His professionalism is top notch, always polite and attentive to your needs
, makes you feel like a million bucks when dealing with Joe.
10/5/2023
Magdy M. VERIFIED CUSTOMER
Still having the same problem!
10/5/2023
Carlos C. VERIFIED CUSTOMER
Mike provided excellent customer service. Very pleased
10/4/2023
Denise B. VERIFIED CUSTOMER
A job well done. Colin was excellent. Professional, knowledgeable, patient.
10/4/2023
Sujith N. VERIFIED CUSTOMER
Steve was very helpful.
10/4/2023
Steven L. VERIFIED CUSTOMER
First time meeting. Very good first impression.
10/4/2023
Jerry S. VERIFIED CUSTOMER
Jef was great! He treated me with respect and was knowledgeable about my vehicles condition. Jef went over the maintenance thoroughly with me. I will definitely make future appointments with Jef.
10/4/2023
Daniel S. VERIFIED CUSTOMER
The staff at Arrowhead BMW are great. Very easy to work it and very pleasant to boot. Once I have more funds, I look forward to a Dinan Stage 2.
10/4/2023
Karen M. VERIFIED CUSTOMER
Michael Abreu was professional, courteous, and got my mobile Appt scheduled rather quickly. Logan the mobile technician was professional, answered my questions, got my battery replaced/car serviced rather quickly. I am pleased with the service and experience.
10/4/2023
Gail G. VERIFIED CUSTOMER
Mike was great! He went the extra mile!
10/4/2023
David P. VERIFIED CUSTOMER
Mark Lauer is and was exceptional in assisting me and taking care of my BMW as well as me. He’s the best and I always ask for him when service is required.
10/4/2023
Rubby B. VERIFIED CUSTOMER
Love the inspection video!
10/4/2023
David B. VERIFIED CUSTOMER
The video was a cool touch. Plus the repair imagery was nice. The whole experience executed on upscale, style and engineering well done
10/4/2023
Leveta G. VERIFIED CUSTOMER
Mark is the best my little car is always difficult he handles my warranty and keeps me well informed